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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,104 Reviews

1,105 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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September 03, 2020

I always find extremely friendly and efficient service very well done and always done very quickly and informed all the way wish there was coffee in waiting room More

by jdmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are so happy to see that our team consistently exceeds your expectations and we will be sure to share your kind words with our team. If we can be of further assistance, please be sure to let us know.

September 03, 2020

Great service personnel!!Neil was great..Prices were a Great service personnel!! Neil was great.. Prices were a bit stiff, cost you a star in your overall score. Will need anew Truck soon, might have p More

by joseph.conway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that Neil's service made a memorable impression on you. We hope we can be of service in the future.

September 01, 2020

Good customer service; Nate called with updates on our vehicle making sure we weren’t inconvenienced. Expensive;Should offer free car wash when spending over $1000. More

by ugosnay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Sep 01, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello there, thank you for your feedback. We are happy to know Nate has taken care of you. We'll be sure to share your comments with our Management Team. We hope you consider us again in the future.

August 29, 2020

Vehicle was completed in timely fashion, mate was helpful and informative . Will continue to bring both of my vehicle in for service with mount Ephraim dodge More

by stephengoodman60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Aug 30, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

August 27, 2020

John and Nate are always concerned with the customer firs! The service is well done and they let you know all the specifics then and now! The ease of scheduling is also very important and I never have t More

by visgod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Nate Service Managers
Aug 27, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the amazing review! We will be sure to thank John and Nate for providing you with excellent service. We look forward to working with you again!

August 14, 2020

ripped off tcm needed update, recall, possible further diagnostic needed I was told....they did update on TCM ..... ask if I wanted them to investigate furth More

by limodave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John......Dominic
Aug 14, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn about your disappointment regarding the services we provided. Please reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

August 07, 2020

Service department always very thorough and accommodating. Got me in ASAP and a loaner without any questions. Highly recommend. John has been very good communicating the status of my vehicle. More

by urgojohn
Recommend Dealer
Yes
Employees Worked With
John
Aug 08, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We are glad to see that our Service team went above and beyond to get you taken care of. Your recommendation is truly appreciated; please come back at any time.

August 03, 2020

Friendly and quick There were social distancing. everyone wore face mask. I was in and out in a timely manner.my vehicle is running great. see you soon. More

by pedro604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! It's great to know that you had an excellent experience at our dealership. We look forward to seeing you again soon!

August 03, 2020

Nate went above and beyond to fix my truck in a timely fashion especially ordering a special order part. If anyone needs help in service he is the person to contact! More

by danielle.choyinski
Recommend Dealer
Yes
Employees Worked With
Nate
Aug 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

We are pleased to hear you had such a positive experience with us, Danielle! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

July 30, 2020

Friendly and professional service I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was More

by pjstoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Jul 31, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review! We are so glad to see that your Durango was taken care of in a timely manner and you were back on the road in no time. If we can be of further service, please be sure to let us know.

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