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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,104 Reviews

1,104 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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June 12, 2020

Went for repair of air conditioner. Excellent service ! Problem was corrected. All very courteous . Used good precautions for the virus . Will definitely come again to this dealer if the More

by dcr132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not pay attention to the names of the people. Everyone was very accommadating!
Jun 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

It's always a great feeling to know that our team took excellent care of you. Please let us know if there is anything else that we can do for you.

June 11, 2020

Covenant .. It was covenant ,fast,and thorough. I like that I did not have to leave my truck all day & I was in & out of there in a little over hour. More

by castagnabuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the 5-star rating! We are happy to know that you had a good experience with us and we hope that you will continue to choose us as your dealership!

June 10, 2020

Great John & Walt were both great to deal with in the service dept. Walt made sure that my spare tire was put back the right way More

by bluenw27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt & John
Jun 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to see that John and Walt both made positive impression on you. If we can do anything else for you, please be sure to let us know.

June 10, 2020

The Service was excellent service was timely They were very courteous they were polite they seem very concerned about me make me feel real comfortable More

by ethelkemp
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

That's wonderful to see, Ethel! We will be sure to share your kind words with our Service Department. We look forward to serving you again.

June 09, 2020

Wonderful folks in service Dept! Job finished quickly and wonderful customer service. I would recommend My Ephraim Dodge to my family and friends for sales and service! More

by kimspencer1230
Recommend Dealer
Yes
Employees Worked With
Donna Williamson, Joe Giunta
Jun 09, 2020 -

Mt. Ephraim Chrysler Dodge responded

Kim, thank you for taking the time to share your excellent experience with Joe and Donna! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 05, 2020

Excellent service 👏 . They fit me in without issue. Received a confirmation call which was also served as a reminder. I more than appreciate their professionalism More

by stacieluongo23
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

June 04, 2020

Great experience. Had me in and out in no time. Excellent service provided. I’m sure I’ll be buying my next car from this same dealership More

by dixon_fredjr
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Jun 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Dixon, Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 04, 2020

Needed a new key. For my Ram 1500 2011 I had a pleasure Needed a new key. For my Ram 1500 2011 I had a pleasure experience working with the team members from start to end of my issue More

by vsibiski
Recommend Dealer
Yes
Employees Worked With
Jim Payne, Archie Smith, Gena Fischer, Eric Boos
Jun 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

May 25, 2020

That's the place was great they work with us good I would recommend this place to anyone the people are great and I will keep coming back More

by kathleenjones1966
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Kathleen, thank you for taking the time to share your excellent experience with Tom! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 25, 2020

Service was terrible I would never return wheel alignment was not even straight all the money I spent it’s crazy that is unacceptable from a company of y’all size More

by rockpmd
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 25, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to find you felt there were any issues in regards to the services performed for your vehicle. I would appreciate the opportunity to learn more about what happened. When you are available, please provide me with your preferred contact details. I hope to turn around any concerns. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

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