Mt. Ephraim Chrysler Dodge - Service Center

Vehicle was completed in timely fashion, mate was helpful and informative . Will continue to bring both of my vehicle in for service with mount Ephraim dodge helpful and informative . Will continue to bring both of my vehicle in for service with mount Ephraim dodge More

John and Nate are always concerned with the customer firs! The service is well done and they let you know all the specifics then and now! The ease of scheduling is also very important and I never have t firs! The service is well done and they let you know all the specifics then and now! The ease of scheduling is also very important and I never have to wait to get in! This past visit, I thought I heard an unknown noise after picking my car up. They both worked with me and I was offered to bring it back the next day! Thanks for the great work! More

ripped off tcm needed update, recall, possible further diagnostic needed I was told....they did update on TCM ..... ask if I wanted them to investigate furth tcm needed update, recall, possible further diagnostic needed I was told....they did update on TCM ..... ask if I wanted them to investigate further, cost 125...I reluctantly said yes.....went to pickup Cherokee, charged 125 t tax was told I needed to replace TCM before they could investigate any further....why did I pay 125 if they couldn't investigate further because TCM needed to be replaced...also had a bad experience in 2016 with these thieves, spent 4 hours in the showroom waiting for paperwork.....salesman added the 24 month warranty that I told him I didn't want , at cost of 2400.....I must have that look.....I have a fleet of 16 minivans, I told them that, you would think they would try to win me over, CH Dodge no better.....I'll be adding 2 more vans to my fleet in October, guess where I won't be going. More

Service department always very thorough and accommodating. Got me in ASAP and a loaner without any questions. Highly recommend. John has been very good communicating the status of my vehicle. accommodating. Got me in ASAP and a loaner without any questions. Highly recommend. John has been very good communicating the status of my vehicle. More

Friendly and quick There were social distancing. everyone wore face mask. I was in and out in a timely manner.my vehicle is running great. see you soon. There were social distancing. everyone wore face mask. I was in and out in a timely manner.my vehicle is running great. see you soon. More

Nate went above and beyond to fix my truck in a timely fashion especially ordering a special order part. If anyone needs help in service he is the person to contact! fashion especially ordering a special order part. If anyone needs help in service he is the person to contact! More

Friendly and professional service I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was friendly. More

Oil Change Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. Everyone was very professional and helpful. Waiting room was clean and I was offered coffee. I tried to schedule my appointment online, however the new update to the website made it extremely confusing and difficult. There are way too many options such as 4k, 8k, etc. that just doesn't mean anything to me as a customer. I just wanted to select "oil change" and use the coupon I printed out from the website. More

Warranty Work-CEL-2019 Challenger -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day 4 , told me parts in, asked me when would be good for me -2nd appt- Brian (Tech), explained to me and let me know when car was done. about an hour More

Always great service I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immed I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immediately as I arrived. The car was visually inspected and I was explained in detail the procedures. The entire check-in process was simple and fast. Almost 30 minutes later I was on my way home. The repair was done right the first time. Very happy with the service department and their customer service. More