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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,104 Reviews

1,104 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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March 23, 2020

I appreciate the employees at Chrysler Dodge Mt. Ephraim beçause they are courteous, helpful and Mr. Joe in repair department is the best and I would recommend Chrysler to my family and friends. More

by byrdmy4114real
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 23, 2020 -

Mt. Ephraim Chrysler Dodge responded

Our team here really appreciates your kind comments too, especially Joe! Thanks for the recommendation. Let us know if we can assist you again with any other services. We are here for your automotive needs!

March 20, 2020

Takes too long to change oil and rotate tires. They are ready to tell you something you really don’t need. But the inspection showed my brakes should be replaced soon. No one said a thing to me. Al More

by donaldsmith828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 21, 2020 -

Mt. Ephraim Chrysler Dodge responded

Donald, I extend my regrets to learn about any recommendations for your Grand Caravan you felt were unexpected. I would appreciate the opportunity to connect and better understand any dissatisfaction. Would you mind reaching out to me when you have a moment of time? I hope to address any concerns. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

March 19, 2020

Everyone at the service department is very professional and knowledgeable about any and all areas of expertise concerning your vehicle parts and service.I see no need for improvement just continue to keep More

by ejdavispainting
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 18, 2020

Excellent Service My car was done quickly and I was kept informed of what was needed or recommended to do. I received a phone call before any work was done with the pr More

by carolann.haggerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 18, 2020

Second time getting my oil changed and second time they didn’t rotate my tires and I purchased the 3 oil change package! I have one more oil change and than I’ll be going somewhere else... More

by gidy23
Recommend Dealer
No
Employees Worked With
Don’t know his name
Mar 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to learn about your dissatisfaction regarding your oil change and tire rotation experience. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

March 16, 2020

quick, easy, and professional Joe got me in and out quickly without an appointment. He made sure there were no recalls that were needed and did not push service that wasn't necess More

by karldfoote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

We're glad the services for your vehicle went well, Joe. Thank you for taking a moment to share with us your review. Please have a wonderful day!

March 13, 2020

Cant give a 5/5 bc they changed my oil without me asking for it. But i will say they didnt charge me for it. And they did fix what i asked them to ( fix passive entey on driver side door) More

by longyard.melissa
Recommend Dealer
No
Employees Worked With
Joe Giunta
Mar 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn about your dissatisfaction regarding your recent oil change. We want our guests to have 5-star experiences and would appreciate the chance to discuss your concerns with you. I look forward to connecting with you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

Mar 13, 2020 -

longyard.melissa responded

Ok

March 12, 2020

Thank you! This location and employees provided great service! Thank you for all of your help with buying out my lease and also helping with the car's needed ser More

by danielleswitenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Danielle, Thank you for taking the time to share your excellent experience with Joe! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 11, 2020

Rick was great very helpful and a good man every one there was very helpful. A good dealer ship and a great selection on vehicles More

by xchiefwayne
Recommend Dealer
Yes
Employees Worked With
Rick hess
Mar 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

We appreciate your review and your business, Wayne! We'll let Rick know to keep up the great work. Just let us know if we can be of service in the future!

March 10, 2020

I went through Express Lane oil change. I was in and out in less than 45 minutes. SA Chris was great. My truck was checked over thoroughly. It was left clean and I got a copy of the report. More

by jbjersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for your great feedback for us. We'll be sure to thank Chris for his care when you brought your truck in for any services. Let us know if we can assist you again with anything else.

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