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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.5
223 Reviews

223 Reviews of Mtn View Chevrolet - Service Center

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January 27, 2016

Horrible bad first experience! Manager can call me Where do I begin.. I ordered some aftermarket fogs from an online site. The guy was rude cocky and very unprofessional at the front service desk... Th More

by COLUCCICOLLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure guy who sat on the far right of the service desks on Sunday. No manager was there? Would love a refund for my fogs not being able to be installed. He should not have taken the job knowing he couldn't do it.
Jan 27, 2016 -

Mtn View Chevrolet responded

Mr. Colucci I am so sorry to hear about your service visit on the 23rd. I am so glad you took my phone call this morning and I can assure you that in the future we can give you the best service experience possible sir. On behalf of Mtn. View Chevrolet I want to extend my apology and I look forward to meeting with at the dealership sir.

January 25, 2016

Always serviced accurately and expeditiously Love Mtn View Chevy! Great atmosphere..everyone smiles and makes sure you are comfortable and accommodated accordingly. My vehicle service is always a More

by mariosmith1403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Wilcox
Jan 25, 2016 -

Mtn View Chevrolet responded

Thank you, Mario! We're happy to hear your service is always accurate and expeditious. We look forward to service you for many years to come.

January 25, 2016

AWESOME SERVICE.. I took my vehicle in for service and was very pleased with the job they did. I was greeted by my service advisor Kyle Montgomery upon arriving and he More

by Tahoe LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Jan 26, 2016 -

Mtn View Chevrolet responded

Thank you, David. We're happy to hear about your awesome service with Kyle and the rest of our team! We look forward to serving you for years to come.

January 22, 2016

I was meet at the door of my truck with courtesy and a smile I gave the rating I have on the experience I had at the dealership. Everyone was more than gladly to help me and to make sure I got what I needed. Jam More

by KR30ANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Jan 25, 2016 -

Mtn View Chevrolet responded

Thank you for the feedback! We're happy to hear Jamie was helpful in giving you prompt, friendly service. We will always strive for that! We hope you'll continue to choose Mtn. View Chevy for all your vehicle needs.

January 21, 2016

first service the service was good but were they suppose to wash and vacuum the car? waiting area was clean total time a dealership was about 1 hour More

by FO6977
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Jan 25, 2016 -

Mtn View Chevrolet responded

Thank you for telling us about your experience. We're happy to hear that you were satisfied with your first service. If you'd please give Jimmy Clark a call at 423-266-0181, we'd be happy to work with you about getting the wash and vacuum.

January 20, 2016

Well done! Good job. Kept me informed of delays and issues. Repaired my car and got me on the road as soon as they could once the part was located. More

by Parkerspapi711
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 25, 2016 -

Mtn View Chevrolet responded

Thank you for the feedback! We always strive to keep our customers well-informed and deliver them high-quality service. We hope you'll continue to choose our team for all your vehicle needs.

January 19, 2016

friendly service, I arrived early for my appointment and was greeted right away. I was told about how long the service would take. My vehicle was ready when I returned More

by DAMOMOJON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Jan 25, 2016 -

Mtn View Chevrolet responded

We appreciate the feedback about your service experience. We will work hard to always give you friendly, helpful and well-informed service. Please let us know if there's anything else we can do for you.

January 18, 2016

Great oil change We arrived at our appointment time and were attended to right away. The wait was not too long. The staff was very courteous. We were very pleased with More

by TCALBAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Jan 25, 2016 -

Mtn View Chevrolet responded

Thank you for the review! We are happy to hear our service was courteous and prompt. We look forward to serving you again.

January 15, 2016

Great, just great..couldn't ask for better service!!! I live in Dunlap Tennessee and could have gone to a closer dealer to get my car serviced, but Mtn. View Chevrolet is the best!! More

by LEEANSGRAND7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Kyle Montgomery
Jan 18, 2016 -

Mtn View Chevrolet responded

Thank you for the review! We're so happy you chose to have your service completed with us. We will always work hard to make sure you are well taken care of!

January 14, 2016

New vehicle scheduled maintenance I had a 9:30 am appointment, arrived at 9:15, was taken to the waiting area where I had access to coffee and reading material. My vehicle was ready i More

by COLEMAN.DONALD96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Jan 18, 2016 -

Mtn View Chevrolet responded

Thank you for the recommendation, Donald. We know the importance of thorough, prompt and quality service, and we will always work hard to make sure we deliver that! We are happy to have you in the Mtn. View Chevy family.

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