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Mtn. View Ford
Chattanooga, TN
2,882 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,882 reviews
July 06, 2026
It was a quick easy process with not much haggling on the price of the truck and what they were offering for my truck price of the truck and what they were offering for my truck More
by CRAWLHEAD44
Verified Customer
July 06, 2026
Did a great job came to the house changed oil done no time at all. Great job. time at all. Great job. More
by Mberge272
Employees Worked With
July 03, 2026
Everything went smooth on trading and buying f150. Kenny has sold me 4 trucks now Kenny has sold me 4 trucks now More
by Mattvarner22
July 02, 2026
They had the car I wanted on the lot. I contacted James and he went to work on it. I got it that day. I contacted James and he went to work on it. I got it that day. More
by vmck881
July 02, 2026
Luis did an excellent job! Keep up the great work! Thanks for helping me get my Bronco! Keep up the great work! Thanks for helping me get my Bronco! More
by Hollifield23
Employees Worked With
July 01, 2026
I My experience with My Ford was mixed. The salesman I worked with was very friendly, honest, and helpful throughout the process, which I appreciated. However, I was very disappointed wi The salesman I worked with was very friendly, honest, and helpful throughout the process, which I appreciated. However, I was very disappointed with the information I received from Jason in the warranty department. My fiancé and I were told that if we purchased the oil change service package, we would receive free oil changes for up to five years. When it came time for my oil change, I was informed that the coverage was actually limited to a certain number of oil changes or mileage. This was never explained to us during the purchase process. Had that information been disclosed upfront, I likely would have made a different decision. There were also other details that I feel were not properly explained. For example, I asked about rear floor mats because my vehicle did not come with them. When I visited another Ford dealership, I learned that their new vehicles included rear floor mats. When I asked about this at My Ford, I did not receive a clear explanation. I believe customers deserve complete and accurate information when making such an important purchase. While I appreciate the salesman who assisted me, I feel misled regarding the warranty and service package details, and that has left me disappointed with my overall experience. More
by brewergirl31
June 27, 2026
Austin and his GM Brandon did great with all the details and information I needed. Austin made sure to find the right fits for me and they didn’t stop and I was happy! and information I needed. Austin made sure to find the right fits for me and they didn’t stop and I was happy! More
by Amber Brown
Employees Worked With
June 26, 2026
The salesman was very accommodating and helpful. Nice guy. The finance manager was great too. I would not hesitate using this dealership in the future. Nice guy. The finance manager was great too. I would not hesitate using this dealership in the future. More
by jbphlp
June 21, 2026
I’m impressed with their inventory. When I purchased my truck, Craig and the staff were professional, kind and easy to work with. When I purchased my truck, Craig and the staff were professional, kind and easy to work with. More
by CHARLESCHATT
June 18, 2026
Easy to work with, always available to assist with questions answered and provided feedback to my questions in a timely manner. questions answered and provided feedback to my questions in a timely manner. More
by TAYLORD41
