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Mtn. View Ford

Chattanooga, TN

4.7
2,837 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,837 reviews

April 21, 2026

Very helpful and responsive. John went above and beyond. Delivered my car to the driveway! More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2026

Friendly, clean, good inventory, answered questions, offered test drives, easy to work with, showed us around both used and new lots More

by CRYDER1706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2026

Best car buying experience we've ever had. Xander was fantastic as was Joe. They both worked really hard and helped us find exactly what we were looking for. I can't say enough good things abo More

by CBURKE1014
Recommend Dealer
Yes
Employees Worked With
Xander Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xander Collins
April 20, 2026

From start to finish, Johnny McKibben greeted us warmly and introduced us to our sales person Austin Nolan who exceeded our expectations. Chad Akins provided excellent customer service and helped us seal t More

by MKEITH2
Recommend Dealer
Yes
Employees Worked With
Race Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Race Henderson
April 19, 2026

Help me get in a new truck with a good extended warranty and life time power train warranty More

by JERRY.MILLSAPS69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2026

Dealership was amazing to deal with. The staff didn’t play the xx dealership games that you get at most places. Did their best to get us a good deal and put my wife in the bronco she wa More

by KRISTINROBERTS89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fletcher Sherlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Castro
April 18, 2026

Very devoted to helping his customers! I had a great experience with the dealership. He was very dedicated to helping customers, always working to find solutions and make sure they got the More

by KENYAHERNANDEZ7676
Recommend Dealer
Yes
Employees Worked With
Xander Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xander Collins
April 18, 2026

Not a single person was on the lot or in the office on arrival .i spent 45 min on the lot before finding help. And price wasn’t eleven close to advertised pricing !!! I feel like mtn view should do bette More

by RONNIE.CASEY84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Mtn. View Ford responded

Ronnie, we appreciate you taking the time to share your feedback—and we’re glad to hear Ethan and Austin treated you well. We do want to apologize for your arrival experience. Our management team was in a scheduled morning meeting at that time, but you should have still been greeted promptly, and we’ll be addressing that internally. Regarding pricing, we aim to be as transparent as possible. Online pricing can vary depending on applicable incentives, financing qualifications, or selected options, and we’re always happy to walk through those details in person to ensure clarity. Ethan has also tried reaching out to reconnect, as we’d welcome the opportunity to better understand your concerns and make things right if possible.

April 17, 2026

John is the best. I have purchased two vehicles from him this year and it has been the easiest experience. More

by CELESTIA075
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goodwin
April 17, 2026

Sahil was awesome at helping me find exactly the car that I wanted. And Ethan work with me to find a great deal for an amazing car. More

by GIRISH0
Recommend Dealer
Yes
Employees Worked With
Sahil Chaudhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sahil Chaudhary
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