Muller's Woodfield Acura

Top Shelf Service at Acura in Hoffman Estates I recently leased a new 2019 MDX from Acura in Hoffman Estates. My client associate was Lance Dailey, and he provided an exceptional experience from s I recently leased a new 2019 MDX from Acura in Hoffman Estates. My client associate was Lance Dailey, and he provided an exceptional experience from start to finish. His knowledge of the Acura product exceeded my expectations and he was able to answer all of my technical questions about the vehicle. Moreover, he was very substantive regarding explaining all of the features and benefits. From the time that I initially looked at the vehicle to the time that I drove it off the lot to my follow-up visit about a month after I took delivery, I frequently received text messages, emails and phone calls to insure that all of my various needs were being met. I highly recommend Lance for anyone contemplating a new or used car purchase or lease. In fact, I have already recommended him to a co-worker who is seriously considering leasing an Acura in August. Thanks Lance for a truly wonderful new car experience which can sometimes not be so wonderful. More

Excellent Service We were looking to trade in our vehicle and were specifically interested in a Toyota Highlander. This dealership met another competitive offer for ou We were looking to trade in our vehicle and were specifically interested in a Toyota Highlander. This dealership met another competitive offer for our trade in and gave us a fair price on the new vehicle. They truly want to earn your business and keep it. Rene was great to work with. From start to finish, he was helpful and efficient. We really appreciated the experience and look forward to a future opportunity to purchase from them again. More

Exceeds Expectation I love Sebastian Wrobel. He is super nice, funny 🤗 not pushy, and he takes his time to understand what I'm looking for and try hard to help me get I love Sebastian Wrobel. He is super nice, funny 🤗 not pushy, and he takes his time to understand what I'm looking for and try hard to help me get into it . “ Exceeds Expectations!” He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Sebastian Wrobel. It was worth the drive to get there . Very patient and willing to help me find the vehicle that would best fit my needs. More

The whole buying process was hassle free and easy Sebastian did a superb job in going over all the options and about the car. I really enjoyed the negotiation and the best part was no pushy tactic. Se Sebastian did a superb job in going over all the options and about the car. I really enjoyed the negotiation and the best part was no pushy tactic. Sebastian knew from get go that i was shopping around and he offered his best deal without the typical pressure tactic of must purchase today. I bought the car over a three day period. I look forward to working with Sebastian in future. Myles was thorough in answering my finance related questions and I had many.... Great job you guys! Ashwin More

Double the trouble... :) We were looking for an SUV to replace our minivan. So, I tried transacting online and Sebastian Wrobel emailed me immediately at 4am (since, I work ni We were looking for an SUV to replace our minivan. So, I tried transacting online and Sebastian Wrobel emailed me immediately at 4am (since, I work night shift). I told him all details and our finance history. When he said "I gotchu"... he really does! The next day, we went to him and instead of one, we drove home with 2 new cars: MDX and TLX. He took care of our 8 year old XTERRA. He is very prompt, detailed, and fun guy to work with. Him and Myles Bauer helped us a lot!!!Thanks guys... you made our car buying experience the best! More

The Nervous Buyer and the Patient Sales crew It had been 11 years and it was time to think about getting a new car. What to buy, what to buy? I researched for weeks, created a pros and cons list It had been 11 years and it was time to think about getting a new car. What to buy, what to buy? I researched for weeks, created a pros and cons list, visited dealerships (more than once), and test drove multiple cars. For 11 years, I was driving an AWD SUV and now considering going into a sedan. Front-wheel no less. Let's wait for the snow to test it out, but ironically the snow never came. Once I had decided to go with an Acura, Lance and his team were very patient with me when I came in three times to test-drive multiple times and answer any questions that I had. Chris and Myles explained the leasing program which I would have never considered since I'm a person that keeps her car for more than 5 years. I'm happy with my TLX decision, and in true poetic fashion, the snow came the day I bought the car and the front-wheel drive is handling the weather as safely as I had hoped. More

A Great Experience Sebastian Wrobel is great to work with if you are looking for an Acura. This is the fourth or fifth car I have worked with Sebastian on. We communic Sebastian Wrobel is great to work with if you are looking for an Acura. This is the fourth or fifth car I have worked with Sebastian on. We communicated a few times when I was getting ready to get a new car. He laid out several options since I didn't really know what direction I was going to go. He was quick to let me know where the best value would be. I really appreciated him expediting the car buying process as much as possible. He had everything ready when he said he would, and got me in line with the finance team to get me out the door as quickly as possible. Thanks again Sebastian! You make the car buying process much easier. More

Wonderful Experience I purchased a car about once every two years. This was probably the best experience I have ever had. Lance was strait forward and honest. Listened to I purchased a car about once every two years. This was probably the best experience I have ever had. Lance was strait forward and honest. Listened to everything I had to say and delivered on his promises. More

The Truth Sebastian was highly recommended to us and after our experience it is easy to see why. He was professional, knowledgeable and extremely helpful. While Sebastian was highly recommended to us and after our experience it is easy to see why. He was professional, knowledgeable and extremely helpful. While we were there, he managed to take care of 3 other customers while all the while staying in constant communication with us. I will now be the one recommending him to people I know. More

Best dealership and Sebastian is the BEST!! This dealership is where to buy your Acura! Sebastian Wrobel is the VERY BEST TO WORK WITH! Fair, honest, u will get best deal here! This dealership is where to buy your Acura! Sebastian Wrobel is the VERY BEST TO WORK WITH! Fair, honest, u will get best deal here! More