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Mullinax Ford of Olympia

Olympia, WA

4.7
531 Reviews

2225 Carriage Dr SW

Olympia, WA

98502

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Showing 531 reviews

June 10, 2018

Great My vehicle wasn’t overpriced and was in good condition, cleaned well. It was a fast and easy process. Customer service was great and made sure I didn’ More

by alihaundrab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Rating Excellent service. Easiest car buying ever. No haggling. Just the rock bottom prices right from the start. Brian was very helpful and informative. We More

by Judi1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Decent customer service when they know what they are doing. My experience was with Brian. He was okay personable and friendly but a little too pushy. I brought up a concern during test drive with transmission j More

by Autumn81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Neiswanger, Brian Casper, Craig Brown, Juan Rodriguez
June 10, 2018

Wonderful Dealer Brian was wonderful. He knew exactly what we were looking for and helped us find the perfect vehicle. If we were still living in the area, we would lo More

by Jack.marcotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Ford Escape 2014 I came in on a last minute whim just to check out or maybe test drive. A few hours later I drove away in a new car. It was an amazingly stress-free an More

by CaptainWho51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Brian casper Salesperson was tolerable/ patient with my infant crawling around. Very hard to buy a car with this situation but he made it really easy. He got the p More

by Dawn08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Casper
Jun 10, 2018 -

Mullinax Ford of Olympia responded

Hey Dawn, what could we have done to give you a 5 star experience all the way around? I see you were not 100% satisfied with your purchase. I would like to speak with you in more detail to see if we an resolve your concerns. We greatly value your opinion, and our goal is your 100% satisfaction. You can reach me at 360-943-9300 -Zach Dodge Sales Manager

June 10, 2018

Super good and fast. By far the best dealership experience ive ever had. I went in and told Brian exactly what i wanted and needed my payments to be at and they got mea be More

by Mustanguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
June 10, 2018

Not the typical car buying experience As soon as I stepped on the Mullinax lot, I never felt pressured to purchase anything. I have had horrible experiences purchasing vehicles in the past More

by MelG2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Day, Juan Rodriguez
June 10, 2018

Trustworthy Michael's name was not on the drop down employee selection. The fact I remembered a service name and looked up the store phone # to verify current emp More

by Sapper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Matos
June 10, 2018

Salesman you can trust & that’s saying a lot! Customer Service & word of mouth means everything to me. Mullinax was highly recommended to me by my mechanic of 15yrs. Purchase was quick & Profess More

by igonzalezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper, Chad Brigham
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