Murray Chrysler Dodge Jeep RAM - Service Center

Always friendly and great service Always on time with appointments. Everyone from the sales representatives to shop are always friendly and professional. Won't go anywhere else. Very k Always on time with appointments. Everyone from the sales representatives to shop are always friendly and professional. Won't go anywhere else. Very knowledgeable in their jobs. More

Definitely not the best dealer service I have used Bought brand new car and there was a defect understandably with aftermarket feature but it took too long to get it fixed and very inconvenient. Bought brand new car and there was a defect understandably with aftermarket feature but it took too long to get it fixed and very inconvenient. More

service Accomplished my request. Updated my vehicle per recall notice. Performed my scheduled derive. Provided the service and actions requested. What more c Accomplished my request. Updated my vehicle per recall notice. Performed my scheduled derive. Provided the service and actions requested. What more can I say Mission accomplished More

Horrible experience Not only did our sales person (Jessica ) lie to us about what your "warranty" covers, but about what the shop was willing to fix before we bought it. Not only did our sales person (Jessica ) lie to us about what your "warranty" covers, but about what the shop was willing to fix before we bought it. The truck we were interested in had a few minor issues when we took the test drive, and we were told "sure thing they'll fix this". Then when filing the paper work the milage was wrong (10000 miles off) we were told they would fix it, and again they didn't. When we bought it with those assurances, and set up an appointment to fix the minor problems. After leaving and getting the truck out of Starke and up to speed it shook so bad it was almost uncontrollable. My husband showed up for the appointment and basically had to fight to get the other problems fixed. They "fixed" them alright, when we got it home there were MORE problems than when we sent it and the original problems we're still there. The airbag light is on, we were told the first time it was a pin connector under the passenger seat and they fixed it, by the time we got home is was on again. The "brand new rims and tires" we're replaced to get rid of the shaking with old rims that have pitting and corrosion, and they busted the plastic wheel well insert and told us their detailer confirmed it was like that when we bought it because he specifically remembered it (it was never detailed, just run through the car wash) and their mechanic couldn't remember if it was broke. The ignition has trouble turning over, and the general manager Joe saw this in person when he went in a test drive with my husband. Almost a month later and we have had the truck a total of five days, my husband picked his truck up for the fourth time, and the general manager has informed him if the problems arise again they will not fix them. This place is a joke and I sincerely wish someone would have given me the warning to read the reviews on this place More