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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

November 04, 2021

Professional, set up was easy, waiting room was comfortable, but WHY Fox News? Grateful that a friend told me to bring head phones. Good conversation with the two women sitting near me, both sharin More

by jaboyd814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear that you did not like the customer selected tv station in our customer lounge. We do not attempt to choose how our customers consume their media. As you noted we leave the remote control out so that our visitors can choose to watch what they would like.

November 04, 2021

Fast, efficient, friendly! Also helps to have a place to work while waiting for my car. More

by RockinRobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glory Abiertas
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your service business!

November 03, 2021

I had a wonderful experience with myauto imports subaru dealership. The customer service was excellent. My car buying experience was hassle free and quick. Steve was a great salesperson. More

by samanthawagner11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Devries
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Samantha, thank you for giving Steve and the entire Subaru of Muskegon Team the opportunity to earn your business!

November 03, 2021

Always ready for my scheduled appointment, send reminder and even check in with me upon my arrival More

by lisaclark0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

November 03, 2021

Regan Taylor was so helpful to get us what we needed. Thank you everyone that helped make this transition easy. More

by strazbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regan Taylor, Steve Stepanek
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 03, 2021

People are always nice. The customer is very friendly. They hear out my concerns and make an effort to help me out. More

by Glas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for continuing to give Heather and the Subaru of Muskegon Service Team the opportunity to earn your business!

November 03, 2021

Everything is taken care of immediately and with courtesy. I enjoy the prompt and professional service More

by pupstart4puppies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

November 03, 2021

Had a leased 4 Runner from another dealership. They helped me out of the lease, I was then able to purchase a Tundra from them, which was easy. Everyone was extremely helpful. Thanks for everything! More

by Madcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Mitchell
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

November 03, 2021

I love the tax system and getting updates and reminders for my appointment was in and out very quick More

by jasonwypych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Nov 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to review our dealership!

November 02, 2021

The night I bought my vehicle from you the check engine light came on when I was on my way home. I have a feeling that you know that it was on and you took it into the garage and had it reset before you br More

by kimmyjune63
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitchell Ladd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear that you had less than an exceptional experience during your last sales purchase. Unfortunately I am having trouble locating you in our system with the information that I have available. I spoke with my Sales Manager, Charlie Knapp, and he would like to speak with you regarding your experience. Please reach out to Charlie directly at 231.799.2886.

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