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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

September 17, 2021

I am glad that I purchased the free oil change service with my vehicle. I wish it included a free tire change service n rotation. More

by BGLORFIED85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking advantage of our free oil change service! We appreciate your feedback!

September 16, 2021

I was greeted cheerfully by 2 young women as I enter the service area. I love the fact that I can call or message them to see what progress has been made. My car was washed. Excellent customer service!! it More

by jlooney12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Joseph Britt
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! The My Auto Group greatly appreciates your business!

September 16, 2021

The dealer Rob Gould failed to keep an appointment to purchase my vehicle of choice which was a Chevy equinox, but sent me an email later and apologized to me on video he sent and then proceeded to video More

by laurahutson96
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Gould
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Laura, I apologize that your experience was less than exceptional with Rob. If you have any other questions or concerns please contact our Used Car Manager, Charlie Knapp at Cknapp@themyautogroup.com.

September 16, 2021

The service was excellent, personnel was very friendly. There was a nice clean comfortable area to wait, while my car was being serviced. More

by rawinicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ryan
Sep 17, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for allowing The My Auto Group to earn your business!

September 15, 2021

We love this dealership! Shadric is our salesman and he is awesome. He goes above and beyond. The service center is amazing. They are incredibly nice and and efficient. They have a really nice lounge area More

by lodawnyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadric Hawley, Jeremy Bliss
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Very glad that Shadric was able to provide you with the best possible shopping experience! Thank you for allowing us to earn your business! We appreciate it!

September 15, 2021

Upbeat professional service associates! Comfy and relaxing waiting area. Online options for scheduling service. Just a TOP SHELF service experience! More

by Drruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and for allowing The My Auto Group to earn your business!

September 15, 2021

I spoke with Will Smith several times before I made the trip to Muskegon. He listened to everything I said I wanted and put us in a vehicle that satisfied those wants and was something we could afford. I More

by pssmolek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Will Smith
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very happy that Will was able to provide the best shopping experience possible! Thank you for taking the time to travel and allow us to earn your business! Hope you are enjoying your vehicle purchase!

September 15, 2021

The service was great and the people were friendly and helpful. I really appreciate your courtesy and services. More

by KEVINDINH1994
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Kreuter
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for choosing The My Auto Import Center for vehicle needs! We appreciate your business!

September 15, 2021

Clean, professional, helpful, eager to help, friendly, patient, didn't rush me, knowledgeable of vehicles More

by dana18712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Shadric Hawley
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! Also, thank you for allowing us to earn your business!

September 15, 2021

Easy scheduling for auto service, friendly staff, shuttle service provided, and problems fixed! Great experience. More

by joe.maps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
Sep 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are glad that we were able to solve any issue that you were having! Thank you for allowing us to earn your business!

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