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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

September 03, 2021

Marshall was very knowledgable about Subaru products and he was very professional and helpful. He was a pleasure to deal with! In spite of how busy he was during our visit, he demonstrated patience and un More

by louiseg944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ferry, Marshal Hatley
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Marshall and our entire Subaru of Muskegon Team the opportunity to earn your business!

September 03, 2021

I had an amazing experience with My Auto Import Center. I am a Georgia resident and made an out of state purchase of an Audi Q8. Everyone at the dealership from both the sales team and finance department wer More

by coreydwoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Corey thank you for giving us the opportunity to earn your business all the way from Georgia! Enjoy your new Q8!

September 03, 2021

My auto purchase experience was amazingly easy with no worries. Sales person Steve was informative, knowledgeable, personable, and patient with my decision making. He took additional time to keep me updat More

by lisasmith_rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javid Zahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Devries
Sep 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Lisa thank you so much for giving Steve Devries and the Subaru Sales Team the opportunity to earn your business!

September 02, 2021

I queried Mysubaru for a certain vehicle. Katie responded immediately. We discussed price and options and came to an agreement. Vehicle was ready for pickup as agreed upon. Katie briefed me on operation of n More

by willycedar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Brown
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Katie and the Subaru of Muskegon Team the opportunity to earn your business!

September 02, 2021

I visited their new service facility in the Lakes Mall yesterday. They went above and beyond - couldn't be more satisfied! They came to my "dead" car in an adjoining parking lot and had me up and runnin More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Didn't catch his name, young man w/ multi-color sleeve - awesome!
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Scott thank you so much for sharing your experience with everyone!

September 02, 2021

I found it to be very appealing as it was clean and organized to display their vehicles to possible customers. The staff was knowledgeable and friendly and able to answer questions in a timely manner. More

by hutchinsonnickn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Storck
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

September 01, 2021

It's the first time I was disappointed in the repair service. I took my Legacy in for an early oil change and rear brake repair, as Iwas leaving for Florida. I had to take it back the next day, the b More

by Sherry Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Six
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Sherry, I apologize that your last visit was less than exceptional. It is important that we make sure you're well taken care of before and after your service appointment/purchase. Please contact Javid, our service manager, at jzahir@themyautogroup.com with any questions or concerns regarding your service repair.

September 01, 2021

All the service personnel are helpful and polite. Job was done quickly and efficiently. They did everything I asked them to do, even making the decision to not rotate the tires because it was not the right t More

by TSIEFERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan, Glory Abiertas
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Larry, Glory and the entire Toyota of Muskegon Service Team the Opportunity to earn your service business!

September 01, 2021

Unfortunately, we had to come back when indicator lights started flashing. But Jeremy and team quickly diagnosed the issue (vacuum hose dislodged during service work that was performed). While it would hav More

by JOANNEJ1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I'm sorry to hear you needed two visits but I am glad we were able to fix the issue quickly. Thank you for sharing your experience.

September 01, 2021

The waiting area is clean and the snacks/drinks provided are adequate. The staff are friendly, helpful and professional. Explained everything that needed to be done in courteous manner. More

by KG2QB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Jeremy Bliss
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience with everyone!

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