Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,718 reviews
July 22, 2021
Recently bought a used car and the process from start to finish was easy. I stopped in Saturday and car was out for detailing. I spoke with Rob who said he would let me know when vehicle is back. Thanks to finish was easy. I stopped in Saturday and car was out for detailing. I spoke with Rob who said he would let me know when vehicle is back. Thanks to Rob for all the follow up the vehicle is now mine. More
by DCH5683
Employees Worked With
July 22, 2021
It was My first visit here and everyone was so accommodating and helpful. Nice, clean waiting area. Great communication! Will definitely use for future service needs. accommodating and helpful. Nice, clean waiting area. Great communication! Will definitely use for future service needs. More
by lisawylie66
Verified CustomerEmployees Worked With
Kim Kreuter
July 22, 2021
Steve Devries, our salesperson, really worked hard for us and we love our new Crosstrek. He is fantastic! My wife and I travel 90 extra miles specifically to purchase from the MyAuto group, with this being o and we love our new Crosstrek. He is fantastic! My wife and I travel 90 extra miles specifically to purchase from the MyAuto group, with this being our third vehicle purchase from them. LOVE the complementary powertrain warranty extension to lifetime that they offer along with free oil changes for life! The only negative is that the finance guy John had said in advance that they could match the 90 days no payments offer from our credit union, only to be told at signing that we could only get 45 days. More
by jeff@ecocommunity
July 21, 2021
They were friendly, the shop floor was clean, neat uniformed staff, timely performance of the services requested, waiting area nicely appointed with free beverages massage chairs and entertainment opt uniformed staff, timely performance of the services requested, waiting area nicely appointed with free beverages massage chairs and entertainment options. More
by tristamh
Employees Worked With
Larry Ryan
July 21, 2021
Nice people clean facility the oil changes for life were also a plus I had an accident in April in my 2016 Subaru I believe that car saved me so we were definitely buying another one also a plus I had an accident in April in my 2016 Subaru I believe that car saved me so we were definitely buying another one More
by rosiek5
Employees Worked With
Logan I used sales , Mike Geesaman, Steve Stepanek
July 21, 2021
Qqqqq qqqqqq qqqq qqqqq qq1qq11 1bwb qhwhe wheye yrur hdheh geggeh djdjjd durhdj dhrhrh dhrhrhhr rhr rhrvr rhrbrhr rhr rur rhrbrr fhrbrvr dhr br rhr r hdheh geggeh djdjjd durhdj dhrhrh dhrhrhhr rhr rhrvr rhrbrhr rhr rur rhrbrr fhrbrvr dhr br rhr r More
by wyliecampbell
July 21, 2021
Great experience trading in my used car and finding another car that better fit my family. Very transparent on the vehicle and upfront on the costs. another car that better fit my family. Very transparent on the vehicle and upfront on the costs. More
by winfield
July 21, 2021
Went well except my Sirius radio still does not perform well. I was expecting this to get fixed. I’m disappointed to say the least. well. I was expecting this to get fixed. I’m disappointed to say the least. More
by David Paulsen
Employees Worked With
Other Employees :
Leto was great !!!, Heather Mattice, Kim Kreuter
July 21, 2021
We are very pleased with my auto imports. The sales staff is outstanding. We recently took our Highlander in for its first oil change. The service department was equally outstanding. We made an appointment a is outstanding. We recently took our Highlander in for its first oil change. The service department was equally outstanding. We made an appointment and we were in and out in no time at all. I highly recommend this dealership. In addition I have heard from others that they are also very pleased More
by brycin01
Employees Worked With
July 21, 2021
Great experience! My fiancé and I went to another dealership prior to My Auto and it was just awful. Rob sold my fiancé his truck So I decided to take a look at their inventory again. I found a car I dealership prior to My Auto and it was just awful. Rob sold my fiancé his truck So I decided to take a look at their inventory again. I found a car I LOVED and he did his best to get it as close to my budget as possible. Now I have my dream car! More
by Rtlesagonicz
