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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,719 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,719 reviews

March 30, 2021

Overall my experience was fine. It was Saturday so I did not see all the workers listed below, so I may not be able to review them all. More

by LY33LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ryan, Kim Kreuter
Apr 06, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied your most recent visit to our dealership. Please let us know how we can improve upon our service. Please contact our Sales Manager, Javid Zahir at jzahir@themyautogroup.com so we can improve. Thank you for your time!

March 30, 2021

Excellent service at every visit. I love my Subaru Crosstrek! I'm not sure I would do business anywhere else. We drive two hours to this dealer just for the service! More

by ROSE.LORAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Apr 06, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Rose, we are so happy that you love your Subaru Crosstrek! Thank you for trusting our team at My Subaru of Muskegon and The My Auto Group with your business!

March 30, 2021

We found the environment very accommodating and friendly. I especially appreciate the children’s play area being separated from the other waiting area so the children’s noise doesn’t bother other people. Cof More

by melindaackermann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason in parts
Mar 31, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Melinda, thank you for the kind words regarding the many amenities found at My Auto Import Center. We appreciate the five-star review and want to thank you for trusting our service team with your business!

March 29, 2021

Starlink service update performed in less time than originally scheduled and appointment accepted before original scheduled time . Vehicle returned in clean condition and a car wash provided. More

by RGEORGE20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Mar 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review and for trusting the My Subaru of Muskegon service team with your business!

March 29, 2021

Thanks to Katie for a great car purchase experience at a fair price. It was worth the drive and the bonuses are hard to beat. More

by tristamh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
Apr 06, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We are delighted to hear you were so pleased with your most recent visit. Thank you for trusting the My Subaru of Muskegon and The My Auto group team with your business!

March 29, 2021

Very polite employees, clean establishment, and quick services . Heather was great and easy to work with :) Will definitely return in any up coming service I may need. More

by netter830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Apr 06, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review and for trusting our team at My Subaru of Muskegon with your business!

March 29, 2021

The service was outstanding. I really appreciate the relating paul did to me on the phone that Had me tow my car to Muskegon from Holland rather than the much less reaponsive local dealers More

by DIGIDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review and for coming all the way from Holland, MI to Muskegon, MI. We appreciate you trusting The My Auto Group Team with your business!

March 29, 2021

Warranty issue. Appointment the next day. I was Warranty issue. Appointment the next day. I was disappointed to hear that the dealership is not able to offer a free loaner for warranty issues. More

by DANIELADEPPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact our Service Manager, Javid Zahir at jzahir@themyautogroup.com or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com at your earliest convenience so we can remedy this matter.

March 29, 2021

Our experience getting a new Tacoma was wonderful. Professional, knowledgeable staff very willing and ready to help. Showroom was clean and the overall energetic atmosphere was a delight! More

by boomstraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Mitchell
Mar 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you had a great experience purchasing your new Toyota Tacoma! We love knowing you were given excellent customer service by our Sales Specialist, Garret Mitchell. We hope you enjoy your new Tacoma. Thank you for trusting our team at My Toyota of Muskegon with your business!

March 29, 2021

I had a great experience buying my car at My Auto Import Center. Shadric was great to work with and really helped me get the best deal on an awesome car. I am thankful for my experience. More

by jillg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Shadric Hawley
Mar 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent experience at The My Auto Group. Thank you for the great review and for trusting our team with your business!

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