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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,723 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 4,723 reviews
June 30, 2024
Our Nissan Pathfinder was our 2nd purchase this year from My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeabl My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeable about the vehicles. We never felt rushed or pressured to purchase a vehicle. The service department was excellent from check in to pickup. Alex (sales manager) Steve (financial officer) and Troy (Nissan sales) were great to deal with also. We would recommended this dealership hands down to anyone. More
by sjshears
Employees Worked With
Other Employees :
Ella Randall, Jeremy Bliss, Heather Marciniak, Olivia Yeomans
May 28, 2024
This dealership lacks integrity and needs massive help with communication and follow up. I had two terrible experiences with them. with communication and follow up. I had two terrible experiences with them. More
by maloneyfsu
Employees Worked With
April 29, 2024
The dealership experience was exceptional, with Nick (sales consultant) and Steve (financial officer) going above and beyond to explain every detail thoroughly and in a straightforward manner. Their pro (sales consultant) and Steve (financial officer) going above and beyond to explain every detail thoroughly and in a straightforward manner. Their professionalism and dedication truly stood out, making the entire process smooth and enjoyable. They were very hands free with the test drives, which I appreciate. Additionally, they answered all of my questions promptly and comprehensively. I would recommend this dealership to anyone interested in purchasing a vehicle. More
by StrubbeJ
April 28, 2024
Absolutely amazing to work with! Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to e Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to everyone! More
by Lucyhamlin18
April 25, 2024
Our partnership between Ride with Pride and My Auto Import is one of a kind. Thank you, Brooke Wilde for making My Auto Import's support continue for years. Much Thanks! Import is one of a kind. Thank you, Brooke Wilde for making My Auto Import's support continue for years. Much Thanks! More
by ctheune
Employees Worked With
Brooke Wilde
April 23, 2024
This was the most unique experience in purchasing a new car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Be car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Best of all was the truck I wanted was in transit and and about three weeks away before delivery. Austin held this truck for me and didn’t even want a deposit. Every one at the dealership were very friendly and no high pressure. I would definitely refer friends and family and buy another vehicle from this dealership. More
by haswell.james
April 16, 2024
Sell your Subaru before warranty runs out. Bad trans problems that seems to happened after 100k miles. costly repair $2500, a common problem. P1710 . Shortly (days) after 12 months warranty o Bad trans problems that seems to happened after 100k miles. costly repair $2500, a common problem. P1710 . Shortly (days) after 12 months warranty on first repair ran out it happened AGAIN. Same parts needed replaced and this My Auto import dealership and Subaru national said past warranty to bad. They wanted another $2500. 13 months and 12k miles and two repairs. Service manager was no help. This was by far the most expensive car to keep on the road Ive ever had. More
by outback
Employees Worked With
service manager Trevor
April 15, 2024
Nick was very friendly, upstanding, and honest. I enjoyed doing business with him and look forward to any further business in the future. I enjoyed doing business with him and look forward to any further business in the future. More
by Jacob Kimble
April 03, 2024
1st class operation all the way from negotiating the purchase thru delivery. This is my second transaction for a new car there and it won't be my last. Sean and his colleagues delivered on all of their purchase thru delivery. This is my second transaction for a new car there and it won't be my last. Sean and his colleagues delivered on all of their promises, and followed up afterward to make sure I was totally satisfied with the performance of my new Audi Q3. More
by george.and.barb.jacob
