My Auto Import Center - Audi Nissan Toyota Volkswagen | Page 347

Rob Gould great guy. Looking for good used vehicle. Rob found us nice Toyota. Made car deal fast, efficient and we had a few laughs. Would highly recommend him and My Aut Looking for good used vehicle. Rob found us nice Toyota. Made car deal fast, efficient and we had a few laughs. Would highly recommend him and My Auto Import Center! More

Couldn’t have asked for a better experience It was my first time buying a new (to me) car, and I had nothing short of the perfect experience. I didn’t have a choice but to bring my 9 month old a It was my first time buying a new (to me) car, and I had nothing short of the perfect experience. I didn’t have a choice but to bring my 9 month old along with me. While we were at My Auto EVERYONE was so helpful & showed that they cared in many ways. Rob knew I needed a safe and reliable vehicle for my baby & I, and that is exactly what I got. Debi and Amanda were so kind to entertain my baby while I was signing papers. It was an amazing experience & I would do it all over again. I love my Subaru, thanks everyone! :) More

Katie was amazing, full of knowledge and great to work with! We had the best experience from a dealership, Katie was great and answered every question we had. This was our first Subaru so we had so many questio We had the best experience from a dealership, Katie was great and answered every question we had. This was our first Subaru so we had so many questions, Katie answered every one in detail. Really great experience! More

New Forester Purchase Steve Devries and Jake Childress were excellent to work with; knowledgeable, responsive, thorough, and enjoyable. They arranged for a dealer trade wit Steve Devries and Jake Childress were excellent to work with; knowledgeable, responsive, thorough, and enjoyable. They arranged for a dealer trade within a few days. Definitely recommend Subaru of Muskegon. More

My Auto Import We went to My Auto on November 29 to look for a new suv. We had an Audi before so that’s what we were interested in seeing. There seemed to be no one We went to My Auto on November 29 to look for a new suv. We had an Audi before so that’s what we were interested in seeing. There seemed to be no one available as all the Audi sales personnel were busy with customers. Our time was limited that day and we thought about coming back another time.it was then that Fred Hill introduced himself and asked if he could be of assistance. We explained that our time was limited but we were interested in an Audi suv. Mr. Hill quickly found a beautiful Q7 , dirty from a previous test drive, washed it and had it ready for us in a mater of minutes. We went for a test drive where Fred explainsed to us all he new about the car and we were hooked. I later found out that Fred had never sold Audi before which made our experience even brighter as we too have a lakeshore business and are always encouraged by good work ethic and polished professionalism. More

Outstanding Customer Service Jeff was amazing and went above and beyond! From beginning to end they exceeded all expectations. We will definitely be back in the future. Thank you! Jeff was amazing and went above and beyond! From beginning to end they exceeded all expectations. We will definitely be back in the future. Thank you! More

Very happy customer I needed my airbags replaced due to a recall as well as an oil change and detail. They gave me a loaner vehicle for no charge so I could easily get to I needed my airbags replaced due to a recall as well as an oil change and detail. They gave me a loaner vehicle for no charge so I could easily get to work and back. They called me to let me know my air filter and a couple bulbs also needed replaced before doing the work and charging me. When I picked my car up that evening, not only had all of the work been done beautifully but they also let me know a few things that I should be planning on getting fixed/updated in the coming few months as well as their costs - I didn’t feel like I was being sold services that weren’t needed but rather like a friend was watching out for my best interest. i would highly recommend My Auto Imports. More

Really works for the customer! Goes the extra mile to work with customers to find the right vehicle for the right place. Definitely let him help you with your next vehicle you purc Goes the extra mile to work with customers to find the right vehicle for the right place. Definitely let him help you with your next vehicle you purchase! More

Express oil change When I stopped in for an oil change I was greeted by Byrd the service writer, who could not have been friendlier. When I told him what I needed he sa When I stopped in for an oil change I was greeted by Byrd the service writer, who could not have been friendlier. When I told him what I needed he said no problem, that me vehicle would be ready in 20 to 25 minutes. Sure enough, 20 minutes later I was on my way. Great customer service and great experience. More

VW Atlas purchase Wonderful facility with the most friendly, knowledgeable, professional staff. Such a pleasure to go through the purchasing process with no pressure an Wonderful facility with the most friendly, knowledgeable, professional staff. Such a pleasure to go through the purchasing process with no pressure and having all questions and concerns made clear. I would recommend My Auto to everyone! More