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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
November 20, 2018
Excellent service and very nice waiting room! From the moment we entered, we were welcomed by smiley faces, no exception. Special kudos to Javid, Roy, Tyler, Nathan and Jason. They took very goo From the moment we entered, we were welcomed by smiley faces, no exception. Special kudos to Javid, Roy, Tyler, Nathan and Jason. They took very good care of our car and gave it back sparkling clean and working great. Waiting was kept to a minimum and quite entertaining as the room is very spacious, several TVs, games, pop corn machine, sodas, coffee and even massage chairs! Would highly recommend to anybody who likes having good work done on their car while waiting in very nice conditions! More
by GG
Employees Worked With
Tyler McKellar, Roy Vanliere, Jason, Nathan, Javid
November 19, 2018
super friendly, work done early, great communication Changed snow tires and got new wipers for the season. Work done early, they called to tell me and sent shuttle right away. Put wipers on for me. Bou Changed snow tires and got new wipers for the season. Work done early, they called to tell me and sent shuttle right away. Put wipers on for me. Bought snow tires from them and they will store off season. Great job guys. Super friendly. Nice waiting room, coffee, soda and pop corn. More
by tw0842
Employees Worked With
Heather Mattice, Eric Nelson
November 19, 2018
2019 Forester It was time to replace our 2009 Legacy and Steve Devries was a great help. Our son had just bought a 2019 Forester with Steve’s help and we followed s It was time to replace our 2009 Legacy and Steve Devries was a great help. Our son had just bought a 2019 Forester with Steve’s help and we followed suit. He is very thorough and made thing extremely easy. More
by Loyal Subaru Owners
Employees Worked With
Steve Devries
November 19, 2018
new car purchase Sales associate, Andre, was very knowledgable about his product. He also was very friendly and respectful. This was also true of all staff we encoun Sales associate, Andre, was very knowledgable about his product. He also was very friendly and respectful. This was also true of all staff we encountered. Negotiating our final purchase price was done in a courteous manner; I believe we received a fair deal on our 2019 Subaru Outback Limited. More
by Eliz
November 19, 2018
Amazing! I loved my experience with the dealership. It was quick, simple, and there was no pushing towards higher priced products or extra details. I will rec I loved my experience with the dealership. It was quick, simple, and there was no pushing towards higher priced products or extra details. I will recommend this dealership and sale members to other friends and family that will be looking for a car in their future. Thank you for assisting me with my purchase! More
by KEmery1
November 18, 2018
2016 Subaru Forester Easy transaction, low pressure. Rob is a good guy! Dealership has a large selection of quality use cars. Rob gave me plenty of time on my test drive Easy transaction, low pressure. Rob is a good guy! Dealership has a large selection of quality use cars. Rob gave me plenty of time on my test drive to get comfortable with my decision. More
by Honecat
Employees Worked With
November 18, 2018
Very professional customer service! Cargurus.com listed my used vehicle (2016 Mazda CX-5) as a great value. Adding the great customer service from Jeff Hepler and Mr. Bill in Finance ma Cargurus.com listed my used vehicle (2016 Mazda CX-5) as a great value. Adding the great customer service from Jeff Hepler and Mr. Bill in Finance made this car purchase an enjoyable one. I didn’t feel pressured at all and felt like they were giving me honest responses to questions, not just a “sales pitch”. The other nice touch was having the Sales Manager make the effort to introduce himself to us and them visit with us again when we picked up the car. Thanks to all at My Auto Import Center in Muskegon, Michigan! More
by M. Fenton
November 17, 2018
Very helpful Buying a car on my own, they listened to my needs and found the right fit. Welcoming and helpful. They made it easy by doing a lot of the paperwork Buying a car on my own, they listened to my needs and found the right fit. Welcoming and helpful. They made it easy by doing a lot of the paperwork More
by Lab48
November 15, 2018
wonderful Very helpful including dealing with the insurance company. Loved have the gas tank filled. Would recommend him to others. kept the old man (customer) Very helpful including dealing with the insurance company. Loved have the gas tank filled. Would recommend him to others. kept the old man (customer) calm. More
by binna
Employees Worked With
Brandon Young, John Brimmer
November 15, 2018
Friendly and Helpful! We had a great experience buying our new (to us) car from Jeff. He was friendly and helpful every step of the way. The experience was very low pressur We had a great experience buying our new (to us) car from Jeff. He was friendly and helpful every step of the way. The experience was very low pressure, and everyone we worked with seemed knowledgeable and happy to help us through the process. Overall, a great experience! More
by Steve Daitch
Employees Worked With
Jeff Hepler
