My Auto Import Center - Audi Nissan Toyota Volkswagen

Personalized, Authentic, Honest Sales Experience. Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to ma Wow! Never been so impressed with a dealership & my praise doesn't come easily. I come in the door skeptical & knowing the salesperson is trying to make a sale, but probably doesn't have my best interest at heart. I'm a single mother & expect the salesperson to take advantage of that...but Roy didn't. This is the 2nd newer used car I've bought. I took my time on this one & visited MANY dealerships. I was very open about that & Roy never seemed judgemental or too pushy about buying with him or his dealership. He let me look (uninterrupted), but was there when I had questions. I visited his dealership WHILE TEST DRIVING a vehicle from a different dealership. No problem! He not only allowed me, but offered to me & recommended I test drive several vehicles! By several....at least 3-5 with his dealership alone plus 5 more at other dealerships as I was struggling with staying in a crossover/SUV versus downsizing to small car. Everything was at MY convenience... squeezing in my visits, shopping, texts, questions, etc... between working full time, running kids from school to football to basketball & more. He was never too pushy when I didn't return a call or text for too long. He realized I have a busy life. When I had 15 minutes to return a car I was test driving....He quickly got the keys and let me leave without trying to keep me there and take more time. He gave me options that were in my budget. Never pushed further. Although, I was looking for newer used, he provided the pros & cons leasing & buying new. NEVER PUSHED. JUST INFORMATIVE. He was honest about pricing & what he may be able to do & absolutely could not do. When we agreed to a purchase price via text that he had discussed with his boss...We set up a time for me to come in to sign paperwork. Upon arrival there was some discrepancy, which made me reluctant to do anything & immediately I assumed the normal car dealership garbage & fakeness was finally coming to the surface.....however Roy went to bat for the agreement & the dealership was not only willing, but eager to honor the agreement, especially considering I had taken time out of my schedule for the purpose of buying a car THAT DAY. Definitely increased my confidence in them. Roy did many special things along the way. Very kind. Soft spoken. Honest. The dealership staff was also was very friendly & helpful. Massage chairs! Many snacks & drinks they offered my kids when I drug them along every single visit after school or sports and they were hungry. They have a pastor that routinely visits the staff! How awesome is that! Roy spoke so highly of the owner & how the company does right by customers & employees! I am impressed & would return to this dealership in a minute. Through my dealings with other dealerships, things seemed sketchy, pushy, reluctant to be patient with my decisions or wanting to wait for something different.... I FELT NONE OF THAT HERE. Matter a fact ...I returned to shop over the course of 2-3 months b4 finally deciding to buy... at least 5 other dealerships visited. Finally bought with them! I've had the car about 4 months now & no regrets. More

We were greeted right away. Jeff was very informative. The sales staff were friendly and informative. They showed us the vechicles that we asked about without trying to pressure us into something we did no The sales staff were friendly and informative. They showed us the vechicles that we asked about without trying to pressure us into something we did not want. We were treated with respect. Clean friendly environment. More

My new Crosstrek My salesman was very knowledgeable of the product and made me feel comfortable in purchasing this new vehicle as I was spending a lot of money. I woul My salesman was very knowledgeable of the product and made me feel comfortable in purchasing this new vehicle as I was spending a lot of money. I would recommend Jake to anyone interested in a Subaru. More

Very pleasent Rob was great to work with. I told him what I was looking for in a car and he found exactly what I wanted. He didn't waste my tine with cars he knew I Rob was great to work with. I told him what I was looking for in a car and he found exactly what I wanted. He didn't waste my tine with cars he knew I wouldn't want. We had a bad experience there once and almost didn't come back. So glad we did. If you want aomeone who listens to what you want and won't waste your time aee Rob. He knows what he is doing and he is such a nice guy. More

Great Service We just moved to Michigan and didn't know where to go. We were greeted by Byrd and immediately knew this is where we will have our service completed We just moved to Michigan and didn't know where to go. We were greeted by Byrd and immediately knew this is where we will have our service completed going forward. Professional, Friendly and treated with TCL. Loved the popcorn, and they even had Bibles in the waiting area. WOW! More

Rethinking my Suburu Service Provider Second visit for an oil change - first time too busy. Had coupon that was to be presented at write up. I did present, but it was on dash when I pi Second visit for an oil change - first time too busy. Had coupon that was to be presented at write up. I did present, but it was on dash when I picked up car and the discount never given. I realized it 10 minutes up the road, didn't bother to return for a refund. Was dissuaded from pursuing the free car wash because one other car just went in and it would likely be an HOUR before completion, so I was told. It was suggested I complete an interval service program that would take less than an hour but yet cost $600 - I am sure it included some service parts but xxx? More

Service was Great!!! Mickala is Great!! The service group did a Great Job! Car was completed when they said it would be and they even washed it! Thank You! Mickala is Great!! The service group did a Great Job! Car was completed when they said it would be and they even washed it! Thank You! More

Outgoing and Friendly Group Your Nissan and Express service people were excellent. Very friendly and outgoing. Pretty quick, too! Bird was extremely friendly and energetic. T Your Nissan and Express service people were excellent. Very friendly and outgoing. Pretty quick, too! Bird was extremely friendly and energetic. That attitude and behavior transfers to the customer. Kudos to him! More

Professional friendly thorough Five stars for Michalya Excellent service polite prompt knowledgeable Michalya knew all of the information about my warranty and quickly diagnosed Five stars for Michalya Excellent service polite prompt knowledgeable Michalya knew all of the information about my warranty and quickly diagnosed the wheel bearing and finished up the work same day More

Responsive, proactive, and friendly sales Great dealership for price comparison shopping. They gave me an offer I could hardly refuse on a new 2019 Subaru Forester. I ended up buying a used Su Great dealership for price comparison shopping. They gave me an offer I could hardly refuse on a new 2019 Subaru Forester. I ended up buying a used Subaru Outback elsewhere, but I was impressed with the quick response time from their sales staff, their effort at getting me a lower price, and their general friendly care for customers -- especially Keri and Andre. More