My Auto Import Center - Audi Nissan Toyota Volkswagen

Happy cus9 I had a very pleasurable experience at my auto working with my sales representative Fred Hill. I highly recommend Fred Hill to anyone who is looking t I had a very pleasurable experience at my auto working with my sales representative Fred Hill. I highly recommend Fred Hill to anyone who is looking to buy a new car! He's a 5 star salesman More

Exceptional Service That Saved Our Vacation In early August this year our much trusted and traveled Toyota Land Cruiser developed a worrisome clunk in the front left. We stopped at a Michigan r In early August this year our much trusted and traveled Toyota Land Cruiser developed a worrisome clunk in the front left. We stopped at a Michigan rest area and called the tow truck. The Cruiser was delivered to the My Auto Import Center in Muskegon, MI. I was at the Toyota service desk at 7:15 and was greeted by Kevin Sackett. The work sheet was full that day. Being 950 miles from home and needing our Cruiser road worthy we put our trust in Kevin to help us. Help us he did, by 4:00 pm that day our Cruiser was repaired of a wheel bearing issue and they also repaired sway bar links which resolved a second issue. Kevin Sackett came through for us with a very timely repair and also provided a loaner of a new Prius which was great! We even ended the day with a very reasonable service charge, and a restaurant recommendation from Kevin. The dinner was great and certainly the service from this dealer and most certainly the service from Kevin Sackett was exceptional and saved our vacation. John and Sandy Morgan Chapin, SC More

Great! This dealership was a pleasure to work with. Excellent service all around. Jeff Hepler was an especially good salesman and not once did my spouse or I This dealership was a pleasure to work with. Excellent service all around. Jeff Hepler was an especially good salesman and not once did my spouse or I feel pressured or uncomfortable about the purchase we made. We love our new car! More

Smooth and easy Steve is very personable and easy to discuss things with. He is not pushy which is very important to us. I would be happy to deal with him again. Steve is very personable and easy to discuss things with. He is not pushy which is very important to us. I would be happy to deal with him again. More

Very Knowledgable Regan did a great job and he knew a lot about his product. He treated us with respect and did not try to pressure us. He did what he said he would do. Regan did a great job and he knew a lot about his product. He treated us with respect and did not try to pressure us. He did what he said he would do. More

Excellent all around I went in for an oil change and left with a new truck. Sean went above and beyond and never once did I feel pressure to buy. I came back the next morn I went in for an oil change and left with a new truck. Sean went above and beyond and never once did I feel pressure to buy. I came back the next morning to have my new truck simonized and he bought my kids breakfast and talked with me like we were old friends. I will definitely be back to buy my next vehicle without any hesitation, he was AMAZING. More

Good to work with Good guy to work with he is reasonable and not pushy. I would recommend him to other people looking for a new car. We will be checking with him in the Good guy to work with he is reasonable and not pushy. I would recommend him to other people looking for a new car. We will be checking with him in the future. More

Great experience buying a Tundra Fred Hill and others at the dealership made me feel comfortable and informed about the truck choices I had. I felt Confident and satisfied with the d Fred Hill and others at the dealership made me feel comfortable and informed about the truck choices I had. I felt Confident and satisfied with the deal we made. It was a very good experience and I walked away with a truck I’m very happy with. More

Mickala was awesome I got the run around from another Audi Dealer in Kalamazoo on a recall on my vehicle. When I showed Mickala the paperwork from the other dealer, she I got the run around from another Audi Dealer in Kalamazoo on a recall on my vehicle. When I showed Mickala the paperwork from the other dealer, she contacted the regional office for Audi and she got them to agree to take care of the recall items on my vehicle. She also quoted me a better price than the other dealer for another repair I needed to have done. She was attentive to me as a customer and very confident in her abilities to to ensure the right repairs were being done on my vehicle. Additionally, I needed to drop my vehicle off well before opening time (5:30 AM). Without hesitation, Mickala met me at the dealership in the wee hours of the morning to give me a loaner car while my car undergoes repairs. Because of this great service I highly recommend My Auto Import Center of Muskegon and I have already referred other Audi owners to My Auto Import for service. One of my friends has an appointment setup next week for his vehicle. Thank you! More

Experience at dealership Regan had the answers for my questions and was very friendly and knowledgeable. Process went smoothly and would go to this dealership again. Everyth Regan had the answers for my questions and was very friendly and knowledgeable. Process went smoothly and would go to this dealership again. Everything was easy. More