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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

October 26, 2022

Been servicing my vehicles here for the last 15 years. Always welcoming and great service. Just disappointed with the sharp price increases, but I understand market blah blah blah. More

by orbrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Oct 27, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We appreciate you trusting us with your business!

October 26, 2022

Technician failed to reset need for maintenance cue on vehicle. Otherwise was fine service. Was surprised with an appointment that it would take an hour and a half if wanted car wash. More

by skanesmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know name
Oct 27, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We appreciate your feedback. We're sorry to hear we missed your reset. Please bring your vehicle back in at your own convenience and we'll make sure that is taken care of for you. Unfortunately car washes do require more time due to demand. We appreciate you giving us the opportunity to earn your business!

October 26, 2022

Thorough, friendly in and out quick. Convenient easy scheduling. Would highly recommend service department to others family and friends More

by TEDKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 26, 2022

I was happy how fast it went. Employees were very pleasant and helpful. Nice experience. More

by KARENSCHMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter, Jeremy Bliss, Justin Troyer
Oct 27, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 25, 2022

welcoming and very helpful for my first time car purchase. the team answered all questions thoroughly More

by kelseymarieo123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Steve Stepanek
Oct 27, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 25, 2022

Rob is a seasoned professional and made purchasing a preowned car a pleasure. My wife and I were treated like friends. Do yourself a favor and call Rob Gould when you need a vehicle. Thanks Rob Jeff & More

by Asocalboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Jeff & Ginny! We're so glad to hear that Rob created such a positive car buying experience for you! We appreciate you trusting us with your business.

October 22, 2022

Everyone is super helpful! Amazing place!super kid friendly too. Brandon is an awesome person to see for your car needs. More

by Katebobate46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Steve Stepanek, Brandon Baty
Oct 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 21, 2022

There was a little issue in my visit but may rating is high as they went above and beyond to apologize. I was in for an express oil change. Not knowing how many were ahead of me I was expecting an hou More

by TIM36R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Oct 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're glad to hear our service team took such good care of you, and appreciate your patience as we resolved our mistake. We appreciate you trusting us with your business!

October 21, 2022

Awesome girls at the desk! Very pleasant to deal with! 2 vehicles in two days very nice each time. More

by MACKAYD58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glory Abiertas
Oct 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 20, 2022

Comfortable showroom, customer-focused, great quality service. Great job in keeping clients updated on status of vehicle More

by KEVIN.SCHUITEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda was my Service Coordinator
Oct 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Kevin! We appreciate you giving us the opportunity to earn your business!

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