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My Auto Import Center

Muskegon, MI

4.6
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,711 reviews

March 10, 2021

This is the fourth car we have purchased from My Auto, and I have to say each experience has been good. The car that I found meets all of my requirements, and the friendly sales people were able to help m More

by vanottep
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiedenhoeft, Bekah Wehman
Mar 10, 2021 -

My Auto Import Center responded

We are delighted to hear you are 100% satisfied with your most recent visit to our dealership. Thank you for the five-star review and for your continued loyalty to My Auto Import Center!

March 09, 2021

Thank you so much for helping me get a car so fast! Everyone understood my situation and worked with my budget and the hospitality is excellent! I look forward to purchasing another car from My Auto Im More

by angela7sw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Deyoung
Mar 12, 2021 -

My Auto Import Center responded

We are delighted to hear you were 100% satisfied with your recent visit to My Auto Import Center. We love knowing our Sales Specialist, Mark Deyoung gave you fantastic customer service. Thank you for the five-star rating and for trusting our team with your business.

March 09, 2021

Awesome experience. In the past when I have gotten my oil changed I had to wait up to an hour for the service to be done. Making an appointment online this time, when I got there the technician was standing More

by FBTRIMBUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Mar 09, 2021 -

My Auto Import Center responded

We are so happy to hear that you had an awesome experience at My Auto Import Center. Thank you for the five-star rating and for trusting us with your business!

March 09, 2021

Pleasant people, great environment, great vehicle! Our 4th outback and like driving this one the best! The ride seems smoother! The only regret I have is that I did not dicker on the price, as I feel that More

by seelark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timera Crosby
Mar 10, 2021 -

My Auto Import Center responded

Thank you for the positive review. We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership but we appreciate you for trusting My Auto Import Center and My Subaru of Muskegon with your business. We hope that you will reach out to our Subaru Sales Manager, Mike Geesaman at mgessaman@themyautogroup.com. We look forward to hearing from you and we hope you enjoy your new Subaru Outback.

March 09, 2021

Roy Van Liere was a blast to work with when I bought my Chevy Trax! Bill Fisher worked hard for me on financing. Great guys! More

by christinesterling1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Van Liere, Charlie Knapp
Mar 12, 2021 -

My Auto Import Center responded

We are happy to hear that Roy Van Liere was a blast to work with when you bought your Chevy Trax! We hope to earn a perfect rating during your next visit. Thank you for trusting us with your business!

March 09, 2021

Sales staff was friendly and did not pressure. One recommendation I would make spend more time going over all the technology, they helped with phone and few questions I had but when I got home I found More

by lewis7764
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. Please contact our Used Car Sales Manager Charlie Knapp at cknapp@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

March 09, 2021

I was able to get my dream car with Will at My Auto! My dog loves his new spacious back seat and we'll be enjoying it all summer! Thanks My Auto! More

by darciecoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Mar 10, 2021 -

My Auto Import Center responded

We are delighted to hear you were 100% satisfied with your most recent visit to our dealership and with the service you received from our Sales Specialist, Will Smith. We hope you and your dog love your new vehicle! Thank you for the great review and for trusting My Auto Import Center with your business!

March 09, 2021

I love this place. The people are professional and personable (without being pushy), and the workmanship is first rate. Katie was amazing! She was very helpful with everything I need More

by zur1701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

My Auto Import Center responded

We are so happy you love The My Auto Group and My Subaru of Muskegon. We love hearing that our Sales Team especially Sales Specialist Katie Brown was professional, personable, and was not pushy. Thank you for the five-star rating and for trusting us with your business.

March 08, 2021

Professional & attentive.Fully explained service work Professional & attentive. Fully explained service work required and timeline for completion. A slight delay in completing service was advised by a f More

by RGEORGE20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nash
Mar 08, 2021 -

My Auto Import Center responded

We are so happy to hear that Heather and Eric fully explained the service required and timeline for completion. Thank you for the five-star review and for trusting the team at Subaru of Muskegon with your business!

March 08, 2021

I've now bought 2 vehicles from Katie and each time she has gone above and beyond to make my experience great! She works with you to make sure the vehicle you leave with is at a fair price and meets your More

by jimjurmu
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

My Auto Import Center responded

We are so happy to hear you were given excellent customer service by our Sales Specialist, Katie Brown. Thank you for the five-star rating and for trusting My Subaru of Muskegon with your business!

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