My Auto Import Center
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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I have purchased 5 vehicles from My Auto Import Center since 2000, when they used to be located in a more modest facility in another part of Muskegon. Each time I have bought a car, I have had to deal wit since 2000, when they used to be located in a more modest facility in another part of Muskegon. Each time I have bought a car, I have had to deal with a different salesperson, since they have a high turn over rate. In 2000, when I bought two cars from them, and in 2003 when I bought two more cars, they were great to deal with. However, since that time, I have noticed that their sales staff has become much more aggressive and rude. As the one reviewer before me says: they are sharks. I purchased my last car there in the Fall: but was a bit disappointed in their new sales approach. Recently, my wife and I made a long trip to Muskegon for the soul purpose of looking. When I got out of my car a salesperson came right up to me. I told that person that I was not interested in talking with a salesperson, and wanted to just look. He wouldn't leave us alone. When I finally broke away from him, he followed me to another part of the dealership. I told him once again that I only wanted to look. He kept talking. I told him that if he said one more word I would leave and do business elsewhere. He kept talking. I will not buy another vehicle there. The salespeople there are sharks for sure and have no respect for customer wishes. That's too bad for them. I am ready to purchase two more vehicles this Fall, and will go elsewhere. More
To start off, the salesmen are disrespectful, and are complete sharks. I was lied to NUMEROUS times about carfax reports on used cars. The service department is absolutely dispicable. A simple oil cha complete sharks. I was lied to NUMEROUS times about carfax reports on used cars. The service department is absolutely dispicable. A simple oil change cannot even be completed by them with success. shortly after getting home after an oil change i was presented with a shiny pool of fresh oil on my garage floor. Both the service managers, and mechanics are the most arrogant individuals i have ever met. They are extremely bad about performing any warranty related repair, or anything you dont pay for. Their work is of poor quality, and takes far too long to complete. I will never deal with them again. More