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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.5
873 Reviews
MY Chrysler Dodge Jeep Ram is the premier dealership for all things Chrysler, Dodge, Jeep and RAM in the Mid West! We have a strong and committed sales and service staff with many years of experience satisfying our customers' needs. We carry a large selection of Chrysler, Dodge, Jeep and RAM for you to choose from and we are constantly offering a variety of lease and finance specials on our new and used vehicles.
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4650 E Pickard St

Mt Pleasant, MI

48858

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Showing 873 reviews

December 08, 2020

Dealership is well maintained and the staff is professional and very easy to work with. Great selection of inventory both new and used. Would definitely recommend. More

by jevitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

December 02, 2020

Everyone was very courteous and couldn’t do enough to make us feel welcome. Very friendly and finished the work in a very timely manner More

by bonvalenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber
Dec 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

December 01, 2020

Fantastic!! They found just what I needed in short amount of time and great customer service, I enjoyed working with them very much and am recommending them to many others! More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with us!

November 29, 2020

My Grand Cherokee need a water pump. Your device desk looked up my vehicle by vin and told me that even though the power train warranty had expired , there was an extension of warranty on my pump. Also More

by steveprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber
Dec 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

November 29, 2020

I am very satisfied with My Jeep. My clock has now been fixed, nail out of my tire and oil is freshly changed. All is well with automotive world! Thanks! More

by billdarlahaie
Recommend Dealer
Yes
Employees Worked With
Chris Schreiber
Dec 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

November 29, 2020

Last 2 times there something was performed wrong. Returned with questions that were never answered. Just because I am I female I am not stupid. More

by wandawhittington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chenette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber
Dec 09, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience, and honestly it was unacceptable on our part. If you would please reach out to our Service Manager, Jason Chennette at (989) 773-6343 so we can get this situation sorted out. Thank you and we hope to get a chance to earn back your business.

November 24, 2020

Good dealership. I was able to get my truck right away. Did take about a week to finish up the process of getting the title and plate though as I was waiting on a new tire to come in to be put on the truck More

by Bcoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

November 23, 2020

The staff was very helpful . I was contacted when the parts came in and was scheduled quickly. The parts were out on and I was out the door in less than 45 minutes. More

by awernert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber
Dec 04, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

November 17, 2020

Very friendly and efficient! I’m glad we have the Wave program and are able to use it at the Mt. Pleasant location. Thank you. More

by barndoorbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name. Young guy.
Nov 20, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for trusting us with your business!

November 17, 2020

We had a factory remote starter installed. Everything We had a factory remote starter installed. Everything about the experience was perfect. There is nothing we could change to improve our service. More

by stephanieannjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber
Nov 20, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for trusting us with your business!

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