Back

My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
446 Reviews

446 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

Sort by
March 10, 2021

These guys are top-notch..!! Very much a hometown dealership taking care of the local community. ( With a 😁 even ) going above and beyond is not normal these days, let alone from a dealership More

by Dave Maniez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transmission Tech *****, Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Dave, We are so happy to hear you had such a wonderful experience at My Chrysler Dodge Jeep Ram Fiat. We do truly care! Thank you for the five-star review and for trusting our service team with your business.

March 10, 2021

My Chrysler Dodge Jeep Ram has some wonderful staff that provide a welcoming and warm atmosphere. The staff make sure all your questions are answered and your needs are addressed! More

by rabyr1j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so happy to hear you had such a welcoming and warm experience at My Chrysler Dodge Jeep Ram Fiat and that we answered all your questions. Thank you for the five-star review and for trusting our team with your business.

March 09, 2021

I took my vehicle in for a recall repair. I was greeted kindly and shown right to the place that I needed to go. There was a waiting area with comfortable chairs for my children and myself to watch tv or j More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so happy to hear you had such a pleasant and relaxing experience at My Chrysler Dodge Jeep Ram Fiat. Thank you for the five-star review and for trusting our service team with your business.

March 07, 2021

Friendly service, quick and accurate quality work, no appointment. And they got me right in and took care of me. Right away. I ap preciate it More

by Hmdevers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are happy to hear you had a good experience at My Chrysler Dodge Jeep Ram Fiat. Sorry, you were not 100% satisfied. Thank you for the kind review and for trusting our service team with your business.

March 07, 2021

Service staff were fine, not their fault the recall fix was a complete disaster and made me so angry i was shaking.. sales staff not bothering to visit with us was a lost opportunity I'm looking to trade More

by Crystaldee2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Persons not listed
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit, and frankly it was unacceptable. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can discuss this delicate situation further. Thank you.

February 25, 2021

Brought my truck in for service and ended up having a few unrelated parts damaged in the process.. The team addressed the issue quickly and with professionalism. More

by cruss445417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber
Feb 26, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business, and taking the time to rate our dealership! Please let us know if there is anything you need in the future!

February 20, 2021

It took them 2 weeks to inspect my car and then when I went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and More

by makenziewilliams125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit, and frankly it was unacceptable. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can discuss this delicate situation further. Thank you.

February 17, 2021

Service was very professional and completed on time. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service. More

by sandy.sedgley59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Feb 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very glad to hear you had a great service experience during your last visit! We are very lucky to have Dave as part of our awesome Service staff! Thank you for taking the time to leave such a great review, and please let us know if you need anything in the future!

February 16, 2021

Poor completion of work performed and what was paid for. Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tir More

by mike butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Sedgley II
Feb 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can take care of this delicate situation.

February 12, 2021

Always quick service, great prices, and friendly employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs. More

by JENRACH18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Feb 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words and the great review! We can not thank you enough for your continued business, and please do not hesitate to let us know if you need anything!

...
23
...