My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
446 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
These guys are top-notch..!! Very much a hometown dealership taking care of the local community. ( With a 😁 even ) going above and beyond is not normal these days, let alone from a dealership dealership taking care of the local community. ( With a 😁 even ) going above and beyond is not normal these days, let alone from a dealership. An Excellent Job!! Goes out to Dave Sedgley in the Service dept., Brennen Hooper in the Parts dept. and to the un-known (but very much appreciated) A1+ transmission mechanic in the Shop. These guys treat their customers like a customer wants to be treated. I mean who has a waiting room with unlimited fountain drinks, massage chairs, even cookies and donuts and the normal stuff like coffee. Com'mon who does that anymore...,. Only people who truly care and are working hard to get you satisfaction. More
My Chrysler Dodge Jeep Ram has some wonderful staff that provide a welcoming and warm atmosphere. The staff make sure all your questions are answered and your needs are addressed! provide a welcoming and warm atmosphere. The staff make sure all your questions are answered and your needs are addressed! More
I took my vehicle in for a recall repair. I was greeted kindly and shown right to the place that I needed to go. There was a waiting area with comfortable chairs for my children and myself to watch tv or j kindly and shown right to the place that I needed to go. There was a waiting area with comfortable chairs for my children and myself to watch tv or just relax while we waited. The estimated repair time was within reasonable accuracy. During my wait, I saw several other customers of diverse ages and backgrounds treated with respect and kindness. A very pleasant experience all around. More
Friendly service, quick and accurate quality work, no appointment. And they got me right in and took care of me. Right away. I ap preciate it appointment. And they got me right in and took care of me. Right away. I ap preciate it More
Service staff were fine, not their fault the recall fix was a complete disaster and made me so angry i was shaking.. sales staff not bothering to visit with us was a lost opportunity I'm looking to trade was a complete disaster and made me so angry i was shaking.. sales staff not bothering to visit with us was a lost opportunity I'm looking to trade the van. More
Brought my truck in for service and ended up having a few unrelated parts damaged in the process.. The team addressed the issue quickly and with professionalism. unrelated parts damaged in the process.. The team addressed the issue quickly and with professionalism. More
It took them 2 weeks to inspect my car and then when I went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and then I called to check on it and the guy told me he forgot about me... after dropping 2 grand my car is still making the noise I needed fixed. The only reason I gave this two stars is because the guy was very nice and courteous More
Service was very professional and completed on time. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service. More
Poor completion of work performed and what was paid for. Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tir Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tire. Was charged again to have it looked at. Many other examples could be listed. Would like to talk to the Service Manager More
Always quick service, great prices, and friendly employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs. employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs. More