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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
449 Reviews

449 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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January 21, 2021

They got us in in just a couple days . Fixed our problems with our car. Iwas actually less than quoted ! t's running great ! Very happy with the work they did!!! More

by beckys dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber, Dave Sedgley II
Jan 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so glad to hear you had a great experience! Thanks for giving us the opportunity to earn your business, and please let us know if you need anything else!

January 21, 2021

Great customer service. Friendly and knowledgeable. Always able to get an appointment fast. Would highly recommend this dealership for anyone in the area. Keep up the great work. More

by stefan.jurjevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Swanton, Dave Sedgley, Chris Schreiber, Dave Sedgley II
Jan 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for sharing your experience and allowing us the opportunity to earn your business! Please let us know if you need anything else!

January 16, 2021

Purchased my truck from My CDJR! They have been servicing all our vehicles ever since. Great honest people to deal with from sales to service! Great Job Guys! More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seybert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Swanton, Dave Sedgley, Chris Schreiber
Jan 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words, and giving us the opportunity to earn your business, it was our pleasure! Please let us know if you need anything!

January 15, 2021

The People are open Honest and friendly I have had no issues with Sales Financing or the Service Dept . I would recommend them to anyone looking to purchase or Lease a New car or Truck ! More

by BCAV1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Swanton, Jim Kozecki, Dave Sedgley, Phil Bott
Jan 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words! We were more than happy to help and are overjoyed that you had a positive experience! Thanks for giving us the opportunity to earn your business!

December 31, 2020

Pleasant greeting on arrival. My car was taken in a few minutes before my appointment time and I was out extremely fast with my oil change and tire rotation. Exceptional service! More

by Ken's Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schreiber
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business! Please let us know if you need anything!

Jan 08, 2021 -

Ken's Wife responded

You are more than welcome and deserving of the positive feedback! You’ve kept me as a customer for a number of years with your sales staff and servicing!

December 27, 2020

The oil change went well. However the recall work was sub par. Upon leaving my Ram 1500 immediately threw a check engine light. I went directly back to the dealership. They ran diagnostics on it and determin More

by pachewey1
Recommend Dealer
No
Employees Worked With
Jason Chenette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not see the gentleman who worked
Jan 07, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

First of all, we would like to apologize for any inconvenience we may have caused. Our Service Manager, Jason Chennette, would like to speak to you about this situation. Please give him a call at (989) 773-6343. Again, we are very sorry and we hope to get this delicate situation taken care of in a timely manner.

December 22, 2020

The service dept is exceptional and tj the technician is top notch They are all very professional and kind .I wouldn't take my truck any where else. More

by White truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tj, Jim Kozecki, Chris Schreiber, Dave Sedgley II
Jan 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

December 20, 2020

Really great people and quality service, just had to come back multiple times for same issue, got charged alot more than anticipated for bulb replacement and harness issue. I hoped it would have been fixed t More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley
Feb 26, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience. We apologize for the inconvenience during your last visit. Work should be done correctly the first time around and this situation was unacceptable on our part. Please feel free to reach out to our Service Manager Jason Chennette at (989) 773-6343 to discuss this issue further.

December 20, 2020

They are friendly and customer oriented but it's hard to believe they charged me $85 just to remove 4 wheel lock bolts and it takes no longer than 2 minutes as they have special tools since I didn't had a k More

by Vinny
Recommend Dealer
No
Employees Worked With
Gerald Seybert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedgley
Jan 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

First of all, we would like to apologize for any inconvenience we may have caused. Our Service Manager, Jason Chennette, would like to speak to you about this situation. Please give him a call at (989) 773-6343. Again, we are very sorry and we hope to get to the bottom of this delicate situation in a timely manner.

December 16, 2020

We were happy with your service with one exception. The battery you replaced still had another year warranty. The new battery cost 170 dollars plus. We have never paid so much for a battery! More

by Wellsk42
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley, Dave Sedgley II
Feb 26, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for any inconvenience you experienced during your last visit. Please feel free to reach out to our Service Manager Jason Chennette at (989) 773-6343 to discuss this issue.

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