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NYE Ford

Oneida, NY

4.7
738 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 738 reviews

June 22, 2026

Went in 3x's, 1st was for timing chain and steering issue. Got it back, steering issue still there but now power steering pump was whining, wasnt when dropped off. Went back for the power steering issu More

by SUPREME436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

NYE Ford responded

"SUPREME436" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 21, 2026

Excellent people and service. Easy to get in and done while I waited. Definitely recommend More

by adlrider_13308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

Nye automotive was great to work with and very helpful when it came to purchasing my vehicle. I would definitely recommend More

by dan.shantel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2026

The team always takes good care of my vehicles. Keri is great to work with More

by john.mondrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2026

Keri always goes above and beyond to help us each time we come in for service. More

by lm919497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
Jun 16, 2026 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

Keri, in the service department was really great to work with. The way she made me feel valued as a customer will keep me coming back. More

by MOSES.BRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
Jun 16, 2026 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2026

Car was great. The buying experience ended being something I’ll take going forward with me when buying a vehicle. Pressure tactics and blatant deceiving to get you More

by joesch19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2026

Prompt, professional service. The only issue is dealing with the auto-attendant. Please, just have a human answer the phone. No one wants to talk to an AI “person.” More

by ted.tressler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

June 05, 2026

Very pleased with this dealer. Great communication and finished the job in a good timely manner. Will definitely be returning in the future and referring others who may need work d More

by KRISTENDHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2026

Highly recommend the Service department. Friendly and helpful. Got my vehicle right in. Prompt service. More

by trish1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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