Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

NYE Ford

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
808 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
Contact Dealership
View Awards

1479 Genesee St

Oneida, NY

13421

Directions

By Type

Showing 808 reviews

September 14, 2026

The service spot took longer than I expected but additional items in cabin filters came up that I needed to address and had them also taken care of More

by SLH6896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

NYE Ford responded

Thank you for your patience and understanding during your recent visit. We're glad we could address the additional cabin filter needs for your vehicle. Your trust in our expertise is greatly appreciated, and we look forward to serving you again.

September 14, 2026

Great trade value, got me set up with the payment and warranty I needed in a very timely manner. More

by blueblast7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rossi
Print
Sep 14, 2026 -

NYE Ford responded

Thank you for sharing your positive experience! We're glad our team could assist you with the trade value and warranty setup efficiently. Your feedback reinforces our commitment to quality and reliability. Visit us again!

September 13, 2026

Excellent experience with sales staff. Garage service good but getting feedback a little slow and frustrating. More

by lindafey0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri
Print
Sep 14, 2026 -

NYE Ford responded

Thank you for your review. It's wonderful to know our sales team provided an excellent experience. We regret any frustration caused by the feedback delays from our garage service and are dedicated to improving this aspect. We value your input and hope to see you again.

September 12, 2026

I don’t think I should have to give a 15 word minimum for a review More

by Rfrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rossi
Print
Sep 14, 2026 -

NYE Ford responded

We appreciate your review and are thrilled with your 5-star rating. Your feedback is valuable to us, and we look forward to serving you again!

September 12, 2026

Grease on inside panel, cut out for trailer hitch install was terrible, also a vibration in front end even with sensor off More

by calvinmetott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 11, 2026

I’ve got to say Alisa was the friendliest and most knowledgeable counter person I’ve dealt with in quite some time, hands down would recommend to anyone to see her for your vehicle service needs! More

by dalethyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 10, 2026

I have always been very pleased with the people and the service that I receive at NYE More

by CPATTYE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 05, 2026

Asked them to put new tires on they didn’t asked them to check the brakes because I tow they said they were fine but the mechanic wrote on the work order that they were legal but need replacement next servi More

by tmcgurk64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doesn’t matter
Print
Sep 08, 2026 -

NYE Ford responded

We're sorry to hear about your recent experience with the tire and brake service. Please feel free to email us at socialford@nyeauto.com with your contact information and a manager will reach out to you directly to address your concerns.

September 01, 2026

Bought my 1st Ford and I ♥️ it (2026 Explorer xx Line). I initially walked into dealership not knowing what I wanted. The staff (Mark, Jeffrey & Matt) were superb from start to finish! They were friendly, More

by Lauren VonMatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rossi
Print
Sep 02, 2026 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 30, 2026

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Wylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

1
2
...
81