293 Reviews of Nye Ford - Service Center
Charges were not explained properly. Truck was not ready that day and they kept it an extra day. I went to the shop just prior to close and learned that they did not complete the servic Truck was not ready that day and they kept it an extra day. I went to the shop just prior to close and learned that they did not complete the services and needed to keep it an extra day. I did not receive a phone call. More
Great customer service, friendly, helpful and clean. Took over an hour for an oil change and cost $85!!! Took over an hour for an oil change and cost $85!!! More
The vehicle was in for the Works Package, Multipoint inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there and customers and techs all vying for her attention - she handled the stress very well ! I have been going to Nye for 25+ years and I have noticed the last few visits there seems be be a lot of turnover in the service department. More
Always friendly service at a reasonable cost. Sales people are neat, polite and not pushy - just helpful and responsive to my questions. Sales people are neat, polite and not pushy - just helpful and responsive to my questions. More
I have had very poor experiences in the past but Kerri was very positive and I felt listened to and heard. She spoke with respect and understanding to me. I hope to work with her in the future. was very positive and I felt listened to and heard. She spoke with respect and understanding to me. I hope to work with her in the future. More
The work was explained well. We were encouraged to explore options. We could use our points. We were encouraged to explore options. We could use our points. More
Staff was very accommodating friendly. Honest and to the point. Excellent work done. Work done in a timely manner. Honest and to the point. Excellent work done. Work done in a timely manner. More
Keri was pleasant, knowledgeable, professional and thorough with the recommended repairs to my vehicle. good service. thorough with the recommended repairs to my vehicle. good service. More
Everyone was professional, helpful, courteous. Everything was completely explained. No added unnecessary services. I will continue to go only to NYE for any further auto needs. Everything was completely explained. No added unnecessary services. I will continue to go only to NYE for any further auto needs. More
Explained why I was charged 3 quarts of oil over the 6qt allowance by showing me my model capacity. Great job!!! allowance by showing me my model capacity. Great job!!! More