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NYE Toyota

Oneida, NY

4.7
828 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 828 reviews

October 17, 2025

Samuel also met my son and I at the door. . He couldn’t have been nicer or more accommodating. I bought the only car I looked at. I a very pleased with my experience and with the car More

by rosemary.r.park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
October 17, 2025

We were able to schedule maintenance and inspection very promptly. Both were done in a timely fashion. More

by dwhite58
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Soggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2025

Our sales person Frankie was a pleasure to work with. He was helpful and patient with my daughter and myself in getting a first new car for her. More

by andydansby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Gonzalez
Oct 15, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 15, 2025

It was a very pleasant experience…special thanks to Eric and the rest of the team. You have a very competent staff. More

by diannevtuttle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 14, 2025

We worked with Samuel Hersam. It was the best buying experience we ever had purchasing a vehicle - and we have had many! Samuel was friendly, courteous, and extremely helpful. More

by Very Satisfied!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
Oct 15, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 12, 2025

Easy, easy, easy! ! I was very comfortable speaking with service people. The waiting area was good for everyone whether you needed just a chair, table for computers, More

by bonnricc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 12, 2025

Great service and communication after work began on my truck. Great experience overall as usual. More

by bootsyandangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2025

Samuel greeted us in the parking lot and was very knowledgeable about the Toyota we were interested in. He made a sale and made our experience very special. More

by melissacrist1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
Oct 10, 2025 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 10, 2025

Holly Johnson was friendly, courteous, and helpful. The mirror replacement went of without a hitch and I was on my way More

by JBARKER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 08, 2025

Eric was incredibly accommodating with all our requests and inquiries. Before reaching out to NYE Toyota, we had visited a different dealership, but the experience there wasn’t great—their sales representa More

by delacruz_linton22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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