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NYE Toyota

Oneida, NY

4.7
880 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 880 reviews

December 08, 2025

Friendly, thorough and did the work in a timely manner. Answered all my concerns and questions More

by MARYJTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 06, 2025

Great communication and guidance! Suggested brakes needed replacement soon… vehicle would still pass inspection. Decided to replace all brakes and not wait. Very happy with end resu More

by pfiumara5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2025

The service team keeps me coming back. Love working with holly, she's the absolute best More

by kev.nicoli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Working with Eric has always been pleasure. He takes care of everything for you. He’s easy to work with and ensures you’re all set with everything before you leave. Exceptional service! More

by Stacy elgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Everything went well with the purchase and installation of my new tires. Sadly, when I paid in cash, I had to correct the young lady for shorting my change by $40.00. Thankfully, I watched as she struggled More

by dhaas001.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Service was exceptional. He worked with me on time and kept informed of costs before doing any work. I was very appreciative and happy with my service. More

by Stacy elgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 02, 2025

Everyone was great to work with and the whole process from beginning to end was very smooth. More

by melissa.lanigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 02, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 01, 2025

I had a wonderful experience with Michaela Kelly - She was sweet and not pushy. I got a great deal, and she made the entire process easy & painless. Wish all salespersons were like her! More

by glitterlt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 30, 2025

This was a new experience. The distance from my home will make it difficult to More

by wlindovs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 30, 2025

Amazing customer service. They worked me in no problem and finished repair fast!! Very pleased More

by AWIXSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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