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NYE Toyota

Oneida, NY

4.8
1,212 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,212 reviews

October 18, 2026

Josh was very helpful, respectful, and knowledgeable about services. He was quick to resolve my issue More

by acountryman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

NYE Toyota responded

We're so pleased to hear about your positive experience with Josh. His helpful and knowledgeable approach is what we aim for. Thank you for recognizing our commitment to quality service. We look forward to your next visit!

October 17, 2026

Always friendly and professional great experience would recommend to family and friends always pleased with results More

by lyndaea64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

NYE Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our friendly and professional team. We look forward to welcoming you and your family and friends back for more reliable service.

October 16, 2026

Josh always manages to take the stress out of having to visit the service station at toyota. My last few visits have been the easiest over the past 15 years or so and I have to say it's mainly because of h More

by MICHAELMINER.MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

NYE Toyota responded

Thank you for sharing your positive experience with Josh. We're thrilled to hear that he has made your visits stress-free and informative. Our commitment to quality and expertise is reflected in his service. We look forward to welcoming you back soon!

October 16, 2026

They will not take appointments for toyota care so I was worried that getting an oil change and rotation would take forever to get done but they were able to get it done quick and let me go on with my day. More

by jeffwjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

NYE Toyota responded

We appreciate your review. It's wonderful to know that our team could swiftly handle your service needs. We are committed to delivering quality and reliable service. We hope to see you back soon!

October 15, 2026

I've been with this dealership since 2008. This recent time I went, Andrew patiently explained everything to help me decide on the tires I want. He is a good teacher! I really appreciate not r More

by jwang5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

NYE Toyota responded

Thank you for your review and for being with us since 2008! We're pleased that Andrew's patience and expertise made a difference in your tire selection process. We believe in transparency and look forward to serving you again!

October 15, 2026

I dropped car off and pit keys in drop off box. I was not told that they opened at 7:00. The third party didn’t share. My car was not brought in until I called to check on it 2 hours later. More

by RAWAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

NYE Toyota responded

Thank you for your positive review. We apologize for the initial delay and appreciate your patience. We're committed to transparency and improving our service. We look forward to serving you again in the future!

October 13, 2026

josh is always willing to take the time and explain everything and answer any questions you have about the process - and he's easy to work with More

by giaconaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 13, 2026

Josh was awesome! Always takes thorough and excellent care. I will always recommend him! Top notch customer care. More

by sdominicab93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 13, 2026

Was welcomed by name upon arrival. They were very polite and professional throughout the whole process. Walked me through everything that was going to happen during appointment. Very More

by MARKEBBYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Light
Oct 13, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 12, 2026

I brought my vehicle in for a routine service. Service team found a failed part in need of repair. Josh promptly contacted me and working me through it. He was able to give me into a Toyota rental More

by ebcrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fuquan was also a great help with the rental
Oct 13, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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