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NYE Toyota

Oneida, NY

4.8
1,176 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,176 reviews

September 18, 2026

Disappointed that the dealership could not get the parts I needed for the repair of my truck door for 2 months. However I felt they were keeping me informed about updates on when the parts were coming in an More

by SHOTZIE1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2026

Eric was down to earth, so helpful, honest, and willing to work with me in order to get a vehicle I love! Definitely recommend! More

by kayla.rae.cowan55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamra
Sep 18, 2026 -

NYE Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Eric's honesty and helpfulness made your vehicle purchase enjoyable. We pride ourselves on transparency and expertise. We look forward to welcoming you back!

September 18, 2026

Staff are pleasant and extremely helpful and are clear about the repairs and costs involved. More

by flaggma
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Sep 18, 2026 -

NYE Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was pleasant and helpful, and that you appreciated the transparency about repairs and costs. We look forward to welcoming you back for your next service!

September 16, 2026

Excellent service. The RAV4 I have is the best..love my Toyota! The very best! More

by nckratzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

NYE Toyota responded

We're so pleased to hear you love your RAV4 and had an excellent service experience. Your satisfaction is important to us, and we look forward to your next visit!

September 16, 2026

The vehicle is great, and the experience was positive. The service depart,EMT quickly followed up with my questions on the status of a recall item. More

by stevelutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dylan shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

NYE Toyota responded

Steve, we're sorry to hear about the misunderstanding with the service campaign and the sales pitch experience. A manager will contact you soon to help resolve these issues. Thank you for bringing this to our attention.

September 14, 2026

I love this service department and the advisors that work there. Holly and Josh are stellar and immediately took care of me when my Tundra had a turbo malfunction and took me in and provided a rental for me More

by ktoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

NYE Toyota responded

We're so pleased to hear about your positive experience with Holly, Josh, and Clayton. Providing quality service and ensuring your vehicle's safety are our top priorities. Thank you for your kind words, and we look forward to your next visit!

September 13, 2026

All good / in & out fast Pay me and I write an 8 page report! More

by thomascorcoran2
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Sep 14, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 11, 2026

Bough a used vehicle and had issues with the vehicle and issue got resolved. Very happy with how they handle it. More

by alex_kase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 09, 2026

I enjoyed the friendly, non-pressure environment and interaction. The process from looking at the vehicle to purchase and completing paperwork was quick and efficient. The vehicle jack and tools were mi More

by ABRAXXIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mallory leggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

NYE Toyota responded

Thank you for your kind words! It's great to hear that our team provided a friendly and efficient experience. We value transparency and are glad to have met your expectations. Visit us anytime!

September 08, 2026

The service reps that took care of our maintenance appointment were very helpful and responsive once we arrived. More

by kimpetrie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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