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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.8
1,176 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,176 reviews

August 29, 2026

Everyone was very pleasant and helpful. A vehicle was ready to go for me to test drive. I think I got a great deal. More

by topcopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dylan shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 29, 2026

Very helpful and kind! I was in and out in less time then was predicted More

by rlh73191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
mallory leggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 27, 2026

Best service around! Clayton was able to find a small leak in my A/C and get it repaired the very same day. He was professional, knowledgeable, and got everything taken c More

by emmajae04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 26, 2026

Clayton is generally difficult. His passive aggressive communication style is negatively helpful when trying to resolve an issue. More

by jmaio
Recommend Dealer
No
Employees Worked With
Clayton, the service manager
Print
Aug 27, 2026 -

NYE Toyota responded

We're sorry for the difficulties you encountered with Clayton's communication. We aim for transparency and will review this matter. Please provide your contact info at socialtoyota@nyeauto.com for follow-up.

August 26, 2026

The inspection, unfortunately, failed but it was pleasant in your waiting room. Woe is me!!! More

by Kathy14shue
Recommend Dealer
Yes
Employees Worked With
Andrew
Print
Aug 27, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 25, 2026

Very clean and helpful Very quick reliable helpful and knowledgeable Good by see you later ?? More

by RANDYMORGAN910
Recommend Dealer
Yes
Employees Worked With
Dillon
Print
Aug 26, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2026

They were friendly and polite. I was greeted when I arrived. My vehicle was serviced and back to me quickly. More

by missyhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 24, 2026

Had both front wheel bearings replaced before 100,000 miles not cheap not good quality More

by jbc123jbc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 24, 2026

They were professional and pleasant. The appointment was on time and i was able to wait in a waiting area. The appointment took alittle over an hour. The whole process was easy and very More

by SCURRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 23, 2026

NYE, has always been good to us . We personally talked with AJ about a new Car & Eric, our Salesman as well Sorry that the supply of new cars are so far behind. More

by bob-mina59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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