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NYE Volkswagen
Rome, NY
377 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 377 reviews
December 22, 2025
Everyone was friendly and informative. They answered all of the questions I had. Great experience! They answered all of the questions I had. Great experience! More
by rplatt0
Verified CustomerEmployees Worked With
December 22, 2025
The service management is great! The repairs are always well done. The waiting area is always very clean and comfortable. The repairs are always well done. The waiting area is always very clean and comfortable. More
by Paul D.
December 21, 2025
Nye VW Service dept has been very responsive & accommodating with any service needs including any last minute issues. accommodating with any service needs including any last minute issues. More
by leslie.bormann
December 17, 2025
Dropped my car off the night before and it was ready the next morning earlier than expected next morning earlier than expected More
by nickvanlieshout92
Employees Worked With
December 15, 2025
Professional, helpful and fair. Very happy with the car. I look forward to doing additonal business with Nye. Very happy with the car. I look forward to doing additonal business with Nye. More
by rlatart
December 09, 2025
Bought a new 2025 Taos. Great no-hassle, no-pressure, efficient and professional experience from start to finish. Friendly and helpful staff. Great no-hassle, no-pressure, efficient and professional experience from start to finish. Friendly and helpful staff. More
by ben.gigliotti
December 07, 2025
The service was great, vehicle repair was done in timely fashion once the parts arrived. However, I was charged $150.00 for a scan of my vehicle. I can see the charge if I was going to take my vehicle to an fashion once the parts arrived. However, I was charged $150.00 for a scan of my vehicle. I can see the charge if I was going to take my vehicle to another location to have it fixed after the diagnosis. If I’m having the work done at the VW dealership this charge should be waived in my opinion! More
by DAIUTOD
Employees Worked With
December 07, 2025
Extremely helpful staff and they went out of their way to make sure everything was handled and I was happy with the results. A big thank you to Tami and Josh from the service dept, you guys were amazing. Tha make sure everything was handled and I was happy with the results. A big thank you to Tami and Josh from the service dept, you guys were amazing. Thank you!! More
by JERBOB087
December 06, 2025
Very friendly, not pushy! They made the process of financing stress free and efficient. Highly recommend to anyone! They made the process of financing stress free and efficient. Highly recommend to anyone! More
by ritabear26
Employees Worked With
