Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
321 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 321 reviews
September 06, 2025
Very professional service team. Always will help however they can .i'm very appreciative. Thank you. Always will help however they can .i'm very appreciative. Thank you. More
by ANTG15
Verified Customer
September 05, 2025
Great and prompt service department. Very accommodating. Very clean dealership. Everyone is friendly. Fast service. Very accommodating. Very clean dealership. Everyone is friendly. Fast service. More
by pmercur50
Employees Worked With
August 31, 2025
The service was excellent . The receptionist was kind and so helpful and explained the problem clearly The receptionist was kind and so helpful and explained the problem clearly More
by CHARYLDIXON
Employees Worked With
August 28, 2025
It was a pleasure working with Tami and I hope to do more business in the future with her. She was very kind, professional and informative. Thank you for your time. business in the future with her. She was very kind, professional and informative. Thank you for your time. More
by tabitha694
Employees Worked With
August 28, 2025
Bringing my car in for service here never feels like a chore—it feels like visiting family. From the moment I arrived, I was greeted warmly and treated with genuine care. The staff are not only profession chore—it feels like visiting family. From the moment I arrived, I was greeted warmly and treated with genuine care. The staff are not only professional and knowledgeable, but also incredibly attentive, making sure I was comfortable and informed throughout the process. What really stood out was how much they value their customers. They explained everything clearly, never rushed me, and took the time to answer all my questions about the maintenance being done. I always felt like I was in good hands, with people who truly care about keeping my car running its best. The atmosphere is welcoming, almost like being at home. It’s rare to find a service department where you can feel this relaxed and taken care of, but they make it possible with their kindness, respect, and family-like approach. This is more than just a place to maintain your car—it’s a place where trust, comfort, and great service come together. I wouldn’t want to take my car anywhere else. More
by Davor Ivanovski
August 27, 2025
I was traveling through and my car ended up having an issue. I called they got me in super quick and we're very understanding of my situation issue. I called they got me in super quick and we're very understanding of my situation More
by kalebcome8
Employees Worked With
August 27, 2025
The person on the phone was very professional helped answer all my questions. She didnt rush my question at all. answer all my questions. She didnt rush my question at all. More
by nbladecki13
Employees Worked With
August 27, 2025
Tami was nothing but helpful I look forward to speaking with her again. Thank you always. with her again. Thank you always. More
by Bpjr428
Employees Worked With
August 27, 2025
I called for a quote and the woman who answered was very professional. She gave me all the info I need professional. She gave me all the info I need More
by lasvagasbaby2002
Employees Worked With
