Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
300 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 300 reviews
July 23, 2025
I am pleased with the availability of an appointment and the speed of the work done. the speed of the work done. More
by bbuckingham1004
Verified CustomerEmployees Worked With
July 21, 2025
Great service and great customer service. Solved the issue with my car that another dealer couldn’t. Solved the issue with my car that another dealer couldn’t. More
by Wpeters1166
July 17, 2025
Tina made it extremely easy to drop my car and obtain a loaner vehicle, and was very pleasant to chat with :) loaner vehicle, and was very pleasant to chat with :) More
by Jessicawashnis
Employees Worked With
July 11, 2025
Totally helpful. Purchased my car after lease end Salesperson Max and finance manager Devin did all the paperwork before I arrived at the dealership, and the transa Purchased my car after lease end Salesperson Max and finance manager Devin did all the paperwork before I arrived at the dealership, and the transaction was very easy. A very good feeling after some bad treatment at another VW dealer. Thanks Nye VW. More
by carolA
July 04, 2025
The staff is always patient and goes over your options throughly. I would recommend this dealership over and over again . throughly. I would recommend this dealership over and over again . More
by mpret510
July 01, 2025
I have never had an issue with nye. They make the process easy and convenient. They make the process easy and convenient. More
by MCURRIE3
Employees Worked With
June 26, 2025
Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswagon right around the corner for me in new Hartford. Thanks again. More
by justinciotti
June 22, 2025
Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. Tammy was very nice. Would recommend to friends and family for service needs. More
by mspooner
Employees Worked With
