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NYE Volkswagen
Rome, NY
377 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 377 reviews
December 06, 2025
Tami went above and beyond to keep me informed about the status of my vehicle. The fact that they have courtesy vehicles available that are updated and similar to what you currently drive made the experien status of my vehicle. The fact that they have courtesy vehicles available that are updated and similar to what you currently drive made the experience that much more enjoyable. More
by djkiser72
Verified CustomerEmployees Worked With
December 05, 2025
Tammy and the gentleman that took care of my car was very considerate helpful & kind I love going there I’ll always lease a car there till I can’t considerate helpful & kind I love going there I’ll always lease a car there till I can’t More
by debiyousey
December 02, 2025
David was great to work with very laid back no pressure sales experience! Highly recommend this dealership! sales experience! Highly recommend this dealership! More
by joshvisalli
December 02, 2025
my review is; always excellent service from this dealer ! staff treat you like a friend.. staff treat you like a friend.. More
by bjames30
December 02, 2025
Professional, prompt, courteous and they are always keeping me updated on my vehicles status throughout the process. keeping me updated on my vehicles status throughout the process. More
by jason.kunkle
December 02, 2025
This is the 7th vehicle I purchased from the dealership need I say more! Thanks need I say more! Thanks More
by RFDAVINO
November 30, 2025
Mark and Zachary were very accommodating and helpful in helping close the deal. No pressure. Paperwork was processed proficiently and quickly. helping close the deal. No pressure. Paperwork was processed proficiently and quickly. More
by HIGHTM9KIDS
November 29, 2025
Service was easy and good, easy to deal with. Will come back for more service. Will come back for more service. More
by kasgreen66
Employees Worked With
November 28, 2025
Easy access, professional service,timely completion of job,work accomplished without issues,returned clean vehicle. job,work accomplished without issues,returned clean vehicle. More
by GARYV0
November 28, 2025
I always receive excellent customer service whenever coming to Nye VW. Tina is a very talented individual. coming to Nye VW. Tina is a very talented individual. More
by mreese145
Employees Worked With
