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NYE Volkswagen
Rome, NY
377 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 377 reviews
November 28, 2025
Very easy to deal with, not pushy or trying to sell you on things you don’t need. Worked with me and made buying a pleasant experience. on things you don’t need. Worked with me and made buying a pleasant experience. More
by bksanford05
Verified Customer
November 24, 2025
How would you rate I worked with the young woman in the service department. She was very helpful and professional. The waiting area is very comfortable. My car was repaired quickly. Based on my experience service department. She was very helpful and professional. The waiting area is very comfortable. My car was repaired quickly. Based on my experience with the Nye service department I plan on using them for all my car repairs and service. More
by ABERROSE
Employees Worked With
I worked with the young woman in the service department. She was very helpful and professional. The waiting area is very comfortable. My car was repaired quickly. Based on my experience with the Nye service department I plan on using them for all my car
November 20, 2025
Always a pleasure to bring my vehicle in for service. Professional, knowledgeable and always kind! Professional, knowledgeable and always kind! More
by jason.kunkle
November 17, 2025
Friendly and courteous staff that is a pleasure to do business with. I always leave with a feeling of confidence that the work was done right. business with. I always leave with a feeling of confidence that the work was done right. More
by tbart2k01
Employees Worked With
November 11, 2025
Already sent letter to NYE corp in Oneida. Offering to have my car detailed (after the tires that I purchase is not rectifying the situation of the wrong oil being put in, and the wrong par Offering to have my car detailed (after the tires that I purchase is not rectifying the situation of the wrong oil being put in, and the wrong part being ordered. Disappointed today the least. More
by jackiegulla
Employees Worked With
November 07, 2025
Working with David was nice. Until I was handed off to the next salesmen who cheated me out of about $5,000 and signed documents on my behalf without my knowledge or permission. Until I was handed off to the next salesmen who cheated me out of about $5,000 and signed documents on my behalf without my knowledge or permission. Sleazy dealership that hides costs to pad their pockets. More
by nikolashammersmith
Employees Worked With
November 06, 2025
Mark Cioch, David Jurin and Camron Waters were all incredibly professional, knowledgeable and friendly—all around a great dealership to work with. Everyone made the lease process smooth, from start to incredibly professional, knowledgeable and friendly—all around a great dealership to work with. Everyone made the lease process smooth, from start to finish. More
by jessicapatterman
November 04, 2025
This is my 5th VW that I have leased and purchased here. I have always had the BEST service here! I have always had the BEST service here! More
by C021957W
November 04, 2025
They had the right inventory and were able to turn around the sale within 3 days. Nico was great to deal with and Cam got a great rate for the financing. Great experience! I would recommend this team! the sale within 3 days. Nico was great to deal with and Cam got a great rate for the financing. Great experience! I would recommend this team! More
by mfwillis72
Employees Worked With
Cameron, Nico
