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NYE Volkswagen
Rome, NY
437 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 437 reviews
Verified Customer
March 17, 2026
Nye VW finished our big job in less time and loaned us car during time we needed it Thank you car during time we needed it Thank you More
by HMPMSIMONIN
March 13, 2026
The whole staff was very friendly, organized and professional. The volume of used autos was very limited but after hearing my granddaughters interests they found the perfect car car for her..Thanks professional. The volume of used autos was very limited but after hearing my granddaughters interests they found the perfect car car for her..Thanks to all at NYE VW, Rome, NY. Sincerely Lewis Boone and Ciera Roberts. More
by lboone0
Employees Worked With
Zach Wells (sales)
March 12, 2026
I only worked with Tami directly but she was great. And everybody was very nice. The service was also great, I love that they send a video of what's been done. Thank you! And everybody was very nice. The service was also great, I love that they send a video of what's been done. Thank you! More
by Dcoleby3
Employees Worked With
March 11, 2026
My salesman Zach was Top Notch The manager Was also very easy to work with and both answered all my questions without hesitation I spoke with the detail crew and one of the mechanics everyone was very nice easy to work with and both answered all my questions without hesitation I spoke with the detail crew and one of the mechanics everyone was very nice and professional there was never any pressure to purchase the vehicle from the salesman or manager the dealership was one of the finest I've ever been in is it relates to courtesy and professionalism More
by bcostello575
March 10, 2026
The experience at your dealership has been fantastic. Wish I bought my cars all there. I will always own a Volkswagen because the service department is fantastic. Wish I bought my cars all there. I will always own a Volkswagen because the service department is fantastic. More
by nlkardash
March 09, 2026
Very professional from start to finish Tina and Tami in service are super high recommend service are super high recommend More
by josh
March 08, 2026
Knowledgeable friendly staff. This is the only place I trust with my car. I don’t plan on taking it anywhere else. This is the only place I trust with my car. I don’t plan on taking it anywhere else. More
by Jeremiah Spoon
March 08, 2026
Everyone was nice the new car we bought needed a battery and the fixed the roof leak and the fixed the roof leak More
by terrytruax841954
