Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
502 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 502 reviews
Verified Customer
August 24, 2026
The service manager, Tina, made the transition easy and was very helpful. They also provided a loaner car while my car was being serviced . was very helpful. They also provided a loaner car while my car was being serviced . More
by KLPALUMBO
Employees Worked With
August 19, 2026
Friendly, knowledgeable. Felt like family! Would definitely return and tell my friends and family how well treated you will be if you go there Felt like family! Would definitely return and tell my friends and family how well treated you will be if you go there More
by louellamezza
Employees Worked With
August 19, 2026
Absolutely amazing service, everyone here was so friendly and helpful. Definitely pleased with how my service was handled here. and helpful. Definitely pleased with how my service was handled here. More
by Xxitsraexx
August 19, 2026
I always get the best service @Nye Volkswagen. I really recommend tonal for superior experience . Jon Tami and Tina know what’s best. Thank you I really recommend tonal for superior experience . Jon Tami and Tina know what’s best. Thank you More
by tcrickerson
August 19, 2026
I bought a 22 Tiguan from and process was smooth Warrenty was good anything that may have gone they would fix immediately and even gave me a loaner car to use while they fixed my car. They are a good dealers was good anything that may have gone they would fix immediately and even gave me a loaner car to use while they fixed my car. They are a good dealership and have at least one or more exceptional mechanics working there great place to do business with. More
by Grammvl
Employees Worked With
Nikko youngs
August 19, 2026
The service department was so nice and helped me with everything I needed in a quick and professional manner Jon and Tina were Awesome as always. And the Techs are top notch i wouldn't go anywhere else e everything I needed in a quick and professional manner Jon and Tina were Awesome as always. And the Techs are top notch i wouldn't go anywhere else even if i didn't own a Volkswagen More
by Bigpapa87
August 19, 2026
I always have a wonderful experience with the service department. The service advisors are knowledgeable and friendly. I always feel like I am in good hands and I trust that my vehicle will recieve the t department. The service advisors are knowledgeable and friendly. I always feel like I am in good hands and I trust that my vehicle will recieve the top qaulity repairs and service. More
by derelictcustomfab
Employees Worked With
August 19, 2026
Always a good experience when I go in. The service and parts departments are knowledgeable and always kind. 10 out of 10 The service and parts departments are knowledgeable and always kind. 10 out of 10 More
by Pinkfariy154
August 18, 2026
The entire staff was very helpful and friendly. Was an excellent experience overall. I will return for future servicing needs for my Volkswagen! Was an excellent experience overall. I will return for future servicing needs for my Volkswagen! More
by Golden goose
