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NYE Volkswagen
Rome, NY
431 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 431 reviews
March 10, 2026
The experience at your dealership has been fantastic. Wish I bought my cars all there. I will always own a Volkswagen because the service department is fantastic. Wish I bought my cars all there. I will always own a Volkswagen because the service department is fantastic. More
by nlkardash
Verified Customer
March 09, 2026
Very professional from start to finish Tina and Tami in service are super high recommend service are super high recommend More
by josh
March 08, 2026
Knowledgeable friendly staff. This is the only place I trust with my car. I don’t plan on taking it anywhere else. This is the only place I trust with my car. I don’t plan on taking it anywhere else. More
by Jeremiah Spoon
March 08, 2026
Everyone was nice the new car we bought needed a battery and the fixed the roof leak and the fixed the roof leak More
by terrytruax841954
March 07, 2026
Great service. Quick service Customer friendly. Listen to customer car issue and confirmed problem. Highly recommend Quick service Customer friendly. Listen to customer car issue and confirmed problem. Highly recommend More
by reilingc
March 06, 2026
Max was great. He provided the perfect car buying experience . I highly recommend the Nye dealerships He provided the perfect car buying experience . I highly recommend the Nye dealerships More
by cate1359
Employees Worked With
March 05, 2026
Very EZ bought a car from my couch. Mark & Max great. M & M. See you again. Mark & Max great. M & M. See you again. More
by terrywoodsyr
Employees Worked With
March 05, 2026
Went in for an oil change , no appointment . Got me in , check vehicle out found bad sway bar . Repaired it installed rear brakes . All in a few hours . Very pleased. Got me in , check vehicle out found bad sway bar . Repaired it installed rear brakes . All in a few hours . Very pleased. More
by judsonhale7
Employees Worked With
Service women
March 03, 2026
Great dealership! They always take the time to explain what work needed to be done. Very close to my house which is a great convenience. They always take the time to explain what work needed to be done. Very close to my house which is a great convenience. More
by Elizabeth Swistak
February 25, 2026
Excellent experience buying a new car! Thanks for listening to us and getting us in another new Tiguan. Thanks for listening to us and getting us in another new Tiguan. More
by CNEVARBROWN
Employees Worked With
