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NYE Volkswagen

Rome, NY

4.8
437 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 437 reviews

March 07, 2026

Great service. Quick service Customer friendly. Listen to customer car issue and confirmed problem. Highly recommend More

by reilingc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 06, 2026

Max was great. He provided the perfect car buying experience . I highly recommend the Nye dealerships More

by cate1359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 05, 2026

Very EZ bought a car from my couch. Mark & Max great. M & M. See you again. More

by terrywoodsyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 05, 2026

Went in for an oil change , no appointment . Got me in , check vehicle out found bad sway bar . Repaired it installed rear brakes . All in a few hours . Very pleased. More

by judsonhale7
Recommend Dealer
Yes
Employees Worked With
Service women
Mar 10, 2026 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 03, 2026

Great dealership! They always take the time to explain what work needed to be done. Very close to my house which is a great convenience. More

by Elizabeth Swistak
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 25, 2026

Excellent experience buying a new car! Thanks for listening to us and getting us in another new Tiguan. More

by CNEVARBROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 23, 2026

Great job! On time - very helpful - took time to explain what I needed. Work done quickly and professionally!! Very satisfied!!! More

by PAUL8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 22, 2026

They keep records of previous rprs and mntnce and advise needed svcs to be done. More

by JHGRUNENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2026

Mark made everything stress free and easy. He was very straight forward and honest. It was a great experience. More

by PKCDOOLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2026

This VW dealership has been servicing my vehicles for the last 15 years. They always give us great service! More

by timhill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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