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Naples Acura

Naples, FL

4.9
2,188 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,188 reviews

September 03, 2017

Everyone there I have dealt with has given superior service. My salesman was Bob Nesbitt and he is wonderful in all ways... and I'm fussy! Everyone in sales I dealt with was great. Everyone in the service depar More

by beachgirl1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of their names, but everyone was far above average., Bob Nesbitt, Ruben Gutierrez
Sep 23, 2017 -

Naples Acura responded

beachgir1948, Thank you for taking the time to share your experience. I am glad to hear the entire Naples Acura team has done such a great job. Our slogan is "Delivering the Car and the Experience"; based on this review it sounds like we did just that. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

September 01, 2017

Pleasant and professional. Understood our needs and requirements. Looking forward to a long relationship with this dealership as we are now a two Acura MDX family. Thank you Jon More

by Polly15
Recommend Dealer
Yes
Employees Worked With
Jonathan Gedeon
Sep 23, 2017 -

Naples Acura responded

Polly15, Thank you for taking the time to share your experience. Congratulations on your new MDX. I am happy to hear Jonathan did a great job and helped you find the perfect vehicle. We appreciate your business and look forward to helping you in service in the future. Best Regards, Ross Levy General Manager Naples Acura

September 01, 2017

to praise Norm Johnston My experience was excellent , Norm was so helpful-a true professional. He expedited the lease so quickly with no problems. Would recommend him highly More

by Dugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2017 -

Naples Acura responded

Dugie, Thank you for taking the time to share your experience. Congratulations on your new vehicle. I am so glad to hear Norm did such a great job and got everything accomplished in an expedited manner. We appreciate your business and look forward to helping you in the future. Best Regards, Ross Levy General Manager Naples Acura

September 01, 2017

Outstanding! My best auto purchase experience! Worked the vehicle options, test drive, and final negotiation over a 3 month timeframe. Closed the deal 2200 mile More

by Djs523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Ward, Jonathan Gedeon
Sep 04, 2017 -

Naples Acura responded

DJs523, Thank you for taking the time to share your experience. I am so glad to hear Jonathan stayed in touch and facilitated this deal long distance. We appreciate you allowing us the opportunity to earn your business and trusting we would follow thru on our commitments. Please let us know if we can help you with any of your future automobile needs. Best Regards, Ross Levy General Manager Naples Acura

August 30, 2017

Professional and Knowledgeable Service Our salesman, Jonathan Gedeon was very personable, extremely knowledgeable and professional. He made our transaction the best ever. The technical rep More

by HV King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Gedeon, Megan Lujan
Sep 04, 2017 -

Naples Acura responded

HV King, Thank you for taking the time to share your experience. Congratulations on your new vehicle. I am happy to hear Jonathan made your experience a positive one. We recently added Megan to our team as a Technologist and have found our customers are really benefiting from her knowledge. If you require any additional help with the features on your new Acura please reach out and let us know. Welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

August 28, 2017

Fast and good deal Was a swift and easy process. Joe entered the picture and gave me a great deal I couldn't refuse. Norm made the transaction process easy and fast. More

by Golfguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Mondzeleuski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Eisenberg, Paul Parenteau
Sep 04, 2017 -

Naples Acura responded

Golfguy, Thank you for taking the time to share your experience. Congratulations on your new vehicle. I am happy to hear Joe and Norm did such a great job. Buying a car should be easy and from the sound of things it was. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

August 26, 2017

Norm was great to work with The car is perfect and Norm is wonderful to work with and a perfect gentleman. As is typical, there are a lot of back and forths and multiple parties More

by Shewhofarms
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2017 -

Naples Acura responded

Shewhofarms, Thank you for taking the time to share your experience. Congratulations on your new vehicle. I am glad to hear you enjoyed working with Norm and he fulfilled all of your request. We do our best to minimize the back and forth and are always looking for ways to improve. I will share your feedback with my management team and look for opportunities for improvement. We appreciate your business and look forward to helping you in service in the future. Best Regards, Ross Levy General Manger Naples Acura

August 24, 2017

Amazing swift transaction! We found the vehicle on-line through USAA and submitted our request for information. Within 10 minutes, Joe was on the phone, answering our questions More

by Sailing-soon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Eisenberg
Aug 24, 2017 -

Naples Acura responded

Sailing-soon, Thank you for taking the time to share your experience. I am happy to hear that Norm and Joe did such a great job. One minute you are calling about the vehicle and the next thing you know it’s being delivered to your home, who knew buying a car could be so easy. We appreciate your business and look forward to helping you in the future. Best Regards, Ross Levy General Manager Naples Acura

August 20, 2017

Norm Johnston sales consultant. Norm Johnston is a superb and professional car salesman!, Our first encounter with Norm is with my husband through online chat. He called my husband More

by Liliana43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Lujan
Aug 21, 2017 -

Naples Acura responded

Liliana43, Thank you for taking the time to share you experience. Congratulations on your brand new RDX, you are going to love it. We appreciate you allowing us the opportunity to earn your business; certainly we are not the closest dealership to your home in the villages. I am glad to hear service was able to accommodate getting your oil changes in the Lexus as well, one stop shop. Please call us with any questions and we look forward to helping you with all your future auto needs. Best Regards, Ross Levy General Manager Naples Acura

August 16, 2017

TC was amazing and such a gentleman!! TC is the best! His knowledge, friendliest and always offering a helping hand made our car buying experience a breeze. We will definitely be buying a More

by The Callahan's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tahir Carrington
Aug 21, 2017 -

Naples Acura responded

The Callahan's, Thank you for taking the time to share your experience. I am so glad to hear you enjoyed working with TC and he made the experience very enjoyable. We appreciate the kind words, it sounds like TC may have earned a customer for life. Thank you for your business and we look forward to helping you in the future. Best Regards, Ross Levy General Manager Naples Acura

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