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Naples Acura

Naples, FL

5.0
2,063 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,063 reviews

April 04, 2015

Wonderful experience Naples Acura provided one of the most pleasant experiences in purchasing a car. I would rate them Number 1 in customer service. Bob Nesbitt could not More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nesbitt
Apr 17, 2015 -

Naples Acura responded

Jake, Thank you for taking the time to share your experience. Both Erika and Bob are assets to our dealership and enjoying taking care of customers. Welcome to the Naples Acura family and we appreciate your business. Best Regards, Ross Levy General Manager Naples Acura

April 03, 2015

Great experience. Service mentality shines through. Naples Acura is smaller than many dealers and I think this is an asset. They get customer service. On the day I purchased my new car I also put my us More

by dave123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nesbitt, Chris Bargnesi
Apr 17, 2015 -

Naples Acura responded

dave123, Thank you for taking the time to share your experience. I am glad to hear we were able to accommodate you not only with your new car but also you existing Acura. Our small size is definitely an advantage when it comes to taking care of our customers. We appreciate your business and look forward to servicing both of your Acura's in the future. Welcome to the Naples Acura family. Best Regards, Ross Levy General Manger Naples Acura

April 03, 2015

A Great Experience I love cars and have had a lot of experience buying and selling cars. I can honestly say that the entire procedure at Naples Acura ranks at the top of More

by rds4eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Eisenberg, Steve shelton, Chris Bargnesi
Apr 08, 2015 -

Naples Acura responded

Dr. Shapiro, Thank you for taking the time to share your experience. I had the opportunity to personally work with your during the purchase process and It’s been a pleasure getting to know you. I know at first you were hesitant to leave BMW and I can’t thank you enough for giving us the opportunity with the MDX. It great to hear you happy with your decision; we appreciate your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manger Naples Acura P.S. - Good luck on April 11th at the Lions Club Charity Golf Tournament. As you know we will be sponsoring the hole in one. Maybe you will have another Acura sitting in your garage.

April 02, 2015

Best ever car buying experience I have acquired many automobiles over the years and I think this is my seventh Acura. I love the brand but this was my first time dealing with Naples More

by Poppy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2015 -

Naples Acura responded

Poppy, Thank you for taking the time to share your experience. I am so glad to hear Sparky accommodated you and went above and beyond by delivering the car to your house. It sounds like Sparky has a customer for life assuming based on your loyalty to the Acura brand. We appreciate your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

April 01, 2015

Easy, stress-free experience I was comparing the Acura TLX with the Audi A3 and Mercedes CLA250. In addition to deciding that the Acura was the best car, I was impressed that Bob More

by NeilKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Nesbitt
Apr 08, 2015 -

Naples Acura responded

NeilKelly, Thank you for taking the time to share your experience. I remember speaking with your during the purchase process and recall you had many vehicles on your radar. When you chose the Acura I was confident you were going to be happy and after the last time speaking I was reassured to hear that you were enjoying the TLX. We appreciate your business and look forward to seeing you around the dealership. Best Regards, Ross Levy General Manager Naples Acura

March 31, 2015

2nd time with buying with Norm always a pleasure 2nd car could not find a nicer or better sales person. Norm is great , stick with Norm. Dealership is great , however i will reserve my comments on de More

by gcrrich10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2015 -

Naples Acura responded

gcrrich, Thank you for taking the time to share your experience. I would agree Norm is great and is huge asset to our dealership. He does not like to brag however he was just presented with an award from Acura as being one of the Top Twelve performers in the county for customer satisfaction. On a separate note I would like the opportunity to discuss with you, your dealings with my sales manager. Not only do we like receiving compliments, but we look for areas where we can improve. Please feel free to call me direct at 239-643-6166 or email rlevy@naplesacura.com. We appreciate your business and I look forward to hearing from you. Best Regards, Ross Levy General Manager Naples Acura

March 25, 2015

An excellent experience all round Starting with Norm and including Erica, and of course Ross Levy this was a professional as you can get. Not a bit of hassle about anything. I feel ver More

by ellice capt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carolyn Jones, Chris Bargnesi
Apr 07, 2015 -

Naples Acura responded

ellice capt, Thank you for taking the time to share your experience. I appreciate your kind words and thank you for your continued support. We look forward to seeing you on Wednesday's for your free car washes. Best Regard, Ross Levy General Manager Naples Acura

March 25, 2015

My first Acura I never thought i would be buying an Acura but after working with sparky Michael Meador I felt very comfortable going back to order my new MDX. Now More

by Son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2015 -

Naples Acura responded

Son, Thank you for taking the time to share your experience. It’s always nice to hear from people after they have had some time to drive their new vehicle and come back and experience what we are all about after the sale. The MDX is our number one selling vehicle and it sounds like you have already found out why. I know it can be difficult switching from another brand but its sounds like you made the right decision. We appreciate your business and look forward to seeing you around the dealership. Best Regards, Ross Levy General Manager Naples Acura

March 21, 2015

Buying experience. Am satisfied with my car and the Service Department. However, when I leased the car I feel that it should have been pointed out to me either by the More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Lazzarotto
Apr 07, 2015 -

Naples Acura responded

Nancy, Thank you for taking the time to share your experience. I am sorry to hear we fell short of fulfilling your expectations. I would like the opportunity to discuss your specific situation. Please feel free to give me a call at 239-643-6166 or email rlevy@naplesacura.com. I look forward to hearing from you. Best Regards, Ross Levy General Manager Naples Acura

March 19, 2015

A very nice purchase experience George Lazzarotto was very courteous, friendly, and professional when I purchased my new RDX.. The entire purchase and delivery process was handled wi More

by snobird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lazzarotto
Apr 07, 2015 -

Naples Acura responded

snobird, Thank you for taking the time to share your experience. I am happy to hear you are not only satisfied with our sales department but are service department as well. We work very hard to provide our customers with an all-around great experience and it’s nice to hear when everything is working the way it should. We appreciate your loyalty to the dealership and look forward to taking care of your for the years to come. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura

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