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Naples Acura

Naples, FL

5.0
2,179 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,179 reviews

July 31, 2023

Just don't deal with Scott. He was very rude. Poor customer relations. Never responded about looking at the camera as promised More

by ddively123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Foster
Aug 01, 2023 -

Naples Acura responded

We apologize for your bad experience. Our records indicate you have already spoken to the General Manager and the situation was resolved. If you need any additional assistance please feel free to reach out direct to Ross Levy at rlevy@naplesacura.com or his cell 941-737-6957.

July 30, 2023

Norman is very professional and made my 2nd car buying experience with him a joy. He had everything prepared when I arrived, explaining the paperwork and the features of the SUV. His knowledge and pleasan More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan
Jul 31, 2023 -

Naples Acura responded

Thank you for your loyalty to Naples Acura and to Norman. Norm is very customer focused and tries his hardest to get his customers through the process as quickly as possible. Enjoy your new Acura!

July 28, 2023

The Dealership has been very professional in both sales and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as ap More

by gstuhld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Mondzeleuski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Foster, Marianne Sullivan, Francesca Fortin, Victor Lopez
Jul 31, 2023 -

Naples Acura responded

Thank you for your purchase and for your accolades! Francesca is a true professional. She listens to her customers and tries her hardest to deliver both the car and the experience. Enjoy your new Acura!

July 28, 2023

I have had great experiences with Naples Acura! Just bought my second Acura after being a Honda girl. Service and Sales has been really good, so, I am staying with Acura! More

by Cherot65
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Naples Acura responded

Thank you for your purchase and for choosing Naples Acura for a 2nd time! Norm is awesome and very customer focused. He tries his hardest for his customers. Enjoy your new Acura!

July 25, 2023

What a fantastic car-buying experience at Naples Acura! Marvin, Zach, Scott, and Omar all coordinated through seamless and cooperative trade-in and purchase transactions. I got exactly the car I wanted More

by Jasdbrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Foster, Zachary Bell
Jul 26, 2023 -

Naples Acura responded

Thank you for your purchase and for your accolades! We are very proud of our team at Naples Acura and certainly, Marvin, Zach, Scott and Omar are strong members of the team. They are all very customer focused and all know how to deliver both the car and the experience to their customers. Enjoy your new wheels!

July 24, 2023

I highly recommend Naples, Acura, when considering buying a car. Sparky is outstanding and very thorough when it comes to customer service. More

by Fivesell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Naples Acura responded

Thank you for your purchase and for your feedback!. Sparky aka Michael is amazing. He knows the Acura lineup and knows customer service. He tries his hardest to deliver both the car and the experience to his customers. Enjoy your new wheels!

July 23, 2023

Norm Johnston is a true professional and a pleasure to work with; he makes transitioning to a new lease easy. He is the right combination of knowledge and a relaxed demeanor. I highly recommend him! Ba More

by ajtnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Foster, Marianne Sullivan
Jul 24, 2023 -

Naples Acura responded

Thank you for your purchase and for your feedback!. Norm is a true professional. He is very customer focused and knows how to guide his customers through the lease process. Marianne and Scott are also amazing. All three of them try their hardest to make your car buying decision a positive one. Enjoy your new Acura!

July 21, 2023

Thank you so much to Marvin & Marianne at Naples Acura for one of the most pleasant car buying experiences I have had to date! Quick and easy transaction and excellent customer service. Will definitely re More

by lizd.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan
Jul 24, 2023 -

Naples Acura responded

Thank you for your purchase and for your feedback! Marvin and Marianne are very customer focused. They both know the process and know how to guide their customers seamlessly through. Enjoy your new ride!

July 20, 2023

Ross + Norm made my end of lease / new lease transaction seamless and very time efficient . They had everything prepared when I arrived at the dealership and I was in/out in about 1.5 hours. I even got a l More

by JPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Naples Acura responded

Thank you for your review and for your purchase! Ross and Norm are amazing and they are both very customer focused. They both know the process and both know that you want to get in your new car as quickly as possible. Enjoy your new Acura!

July 19, 2023

As a young woman, I have previously walked into dealerships and felt unseen. Not Acura, I was met with kind and attentive staff. Fran, was kind, knowledgable, and made the process so easy for me. More

by jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Foster, Francesca Fortin
Jul 20, 2023 -

Naples Acura responded

Thank you Jan for your purchase and for your review! Francesca is wonderful to work with and we are happy that you had the opportunity to do so. She is very knowledgeable and knows how to guide her customers seamlessly through the process. Enjoy your new Acura!

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