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Naples INFINITI

Naples, FL

4.9
813 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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5880 Naples Blvd

Naples, FL

34109

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Showing 813 reviews

November 15, 2023

Very impressed with this dealership top to bottom. My salesperson Anthony Latino was great in that he knew his product extremely well and was very helpful through all phases of the transaction. More

by njp823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Nov 16, 2023 -

Naples INFINITI responded

Thank you for your kind words and for your purchase! Anthony is amazing. He is very knowledgeable and more then willing to share that knowledge with his customers. Enjoy your new wheels!

November 15, 2023

We have been customers of the dealership for years and we were able to get a good price on the vehicle that we leased More

by paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Nov 15, 2023 -

Naples INFINITI responded

Thank you Paul for your review and for your purchase. We try our hardest to earn your business every time you visit our dealership and greatly appreciate you loyalty. Enjoy your new Infiniti.

November 15, 2023

Anthony and everyone that took care of our trade-ins was great! We really appreciate the level of client care. We have purchased three vehicles from this dealership and will continue to purchase from them. More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Nov 15, 2023 -

Naples INFINITI responded

Thank you Jamie for your purchase and for your feedback! We greatly appreciate your loyalty to Naples Infiniti and lov e having you as part of our family. Enjoy your new wheels!

November 15, 2023

Naples Infiniti was fantastic. Anthony Latino was our sales professional and he made virtually everything seamless and enjoyable. Best car buying experience I have ever had. Gre More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Nov 16, 2023 -

Naples INFINITI responded

Thank you Frank for your feedback and for your purchase! Anthony is amazing! A true professional who knows how to deliver both the car and the experience to his customers. Enjoy your new Infiniti!

November 15, 2023

Professional salesman who went out of his way and followed up after the purchase to see if I was happy, my dealings with the service area have been fine so far. More

by Scooby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Nov 16, 2023 -

Naples INFINITI responded

Thank you for your purchase and for your feedback! Anthony and Luxon are great and we are very fortunate to have both of them on our team at Naples Infiniti. They both know how to deliver the car and the experience to their customers. Enjoy your new Infiniti!

November 15, 2023

People at the dealership are very helpful and knowledgeable. When purchasing my vehicle process was very smooth and quick. Highly recommend the dealership and staff More

by Josephporter495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hidalgo, Anthony Latino
Nov 15, 2023 -

Josephporter495 responded

Excellent Dealership

November 15, 2023

The team at Naples Infiniti did a great job. Anthony gave us great service and made it easy to purchase my Infiniti . We felt like the sales process went smoothly . More

by thughcanty74
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland, Anthony Latino, Victor Lopez
Nov 15, 2023 -

Naples INFINITI responded

Thank you for your feedback and for your purchase! We are happy they you have worked with so many of our team. They are pretty awesome and we are very proud of them. They all know how to deliver the car and the experience to their customers. Enjoy your beautiful new ride!

November 15, 2023

I was treated with respect and never felt pressured. I purchased a pre owned car with Anthony, I recommend him highly. More

by red5mustang0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Reeder, Anthony Latino
Nov 16, 2023 -

Naples INFINITI responded

Thank you for your recommendation and for your purchase. Anthony, Luxon and Preston are amazing and we are very fortunate to have them on our team. They all know how to deliver both the car and the experience to their customers. Enjoy your new ride!

October 24, 2023

Traveled two hours to purchase a used vehicle. While in route to dealership was notified someone else was looking at vehicle. Upon arrival was informed other person had left and not purchased vehi More

by LAMP2569
Recommend Dealer
No
Employees Worked With
Scott Roland, Justin Tremblay
Oct 27, 2023 -

Naples INFINITI responded

Sir, We again are so sorry about what happened in this particular instance, unfortunately your salesman was unaware a deal had been secured on that vehicle while on your way to our dealership. Our General Manager, Scott Rowland has reached out to you to discuss finding a replacement as we would love to be able to find something that fits your specific needs. We have been working on finding something for you, Please contact Scott directly at 239-259-7540 at your earliest convenience to discuss further.

Oct 28, 2023 -

LAMP2569 responded

Now you’re blaming the situation on your salesman. The previous shoppers had left dealer with no deal, no deal existed upon my arrival, I told salesman I wanted the vehicle and 10 minutes later suddenly the previous shoppers send a text changing their minds. The other customers salesman was not even at dealership until after I was told what was going on. I have already discussed this situation with 4 other dealers who all stated you did me wrong. Believe me I have already been spreading the word far and wide about your dealership and will continue as long as anyone listens. As far as Scott reaching out to me…he has not. It no longer matters have purchased a 2020 for thousands less. But I will never again travel to Naples Infiniti.

October 20, 2023

We had a great experience. I felt Jonathon was completely upfront and honest with us, which resulted in us buying our vehicle from him. More

by Sherry Englund
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Hidalgo
Oct 20, 2023 -

Naples INFINITI responded

Thank you Sherry for your purchase and for your feedback. Jonathan is a true professional and is very straight forward. He knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!

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