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Naples INFINITI

Naples, FL

4.9
810 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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5880 Naples Blvd

Naples, FL

34109

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Showing 810 reviews

September 21, 2021

Greg and his staff always provide exceptional service! Thank you so much for the great service provided EVERYTIME! More

by jackquelinemejias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 21, 2021 -

Naples INFINITI responded

Thank you for the great feedback. We are so happy that you are pleased with your recent purchase and enjoyed the experience. Enjoy you new car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 20, 2021

Gerosky was very helpful from start to finish. He addressed all of my questions and concerns in a timely manner. More

by Sam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerosky “G” Sainvil
Sep 21, 2021 -

Naples INFINITI responded

Sam: We really appreciate you taking the time to share your feedback with us. It was our pleasure to earn your business. We'll work hard over the coming years to maintain your loyalty. Enjoy the new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 20, 2021

Gerosky Greeted us in a very professional manner, he treated us kind and gave us great advice he was very knowledgeable on the vehicles we were interested in purchasing. My husband and I are very happy More

by childrensparkavenue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerosky “G” Sainvil
Sep 21, 2021 -

Naples INFINITI responded

Congratulations on your beautiful new car, and thank you so much for allowing us to earn your business. We appreciate you calling out the efforts of Gerosky and the team during your recent purchase. It will be our pleasure to gain your loyalty over the coming years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 16, 2021

Great experience, G was really helpful and made the whole process very effortless and easy. More

by a.larosa29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerosky “G” Sainvil, Caroline Tursi
Sep 17, 2021 -

Naples INFINITI responded

G is the man! Thanks for calling out his efforts during your recent purchase. We look forward to earning your loyalty over the coming years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 10, 2021

Good service , I had no problem with the sales representative, they gave me a hat / shirt with my purchase, very generous, and hard working People More

by Raidelmaldonado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerosky “G” Sainvil
Sep 17, 2021 -

Naples INFINITI responded

Thank you so much for the tremendous 5-star review. We appreciate you, and we thank you so much for allowing us to earn your business. Enjoy that beautiful new car, and the apparel. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 07, 2021

Caroline did a phenomenal job throughout the entire process! She was knowledgeable, pleasant, thorough, and created such a memorable customer experience. Well done Caroline and Naples Infiniti! More

by aahowdyshell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Sep 17, 2021 -

Naples INFINITI responded

We appreciate you calling out the considerable effort Caroline put into your new purchase. Thank you so much for choosing to do business with us here at Naples INFINITI. We'll look forward to earning your loyalty for many years to come. Enjoy that beautiful new car!!! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 06, 2021

I recently just purchased my second vehicle from Naples Infiniti due to my first one being stolen, and the experience once again was astonishing. I had the pleasure of working with John Lawson, who exceede More

by yandy17905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Naples INFINITI responded

We're sorry to hear that you experienced a loss, but it's great to hear the team was able to soften some of that blow. Thank you for returning to see us. It was our pleasure to ensure that you got into a great car, and experienced as little hassle as possible. Hopefully you get many years of enjoyment out of this newest addition. We appreciate your business and trust, and we look forward to earning your loyalty for many years to come. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 06, 2021

From the very beginning when I walked into the showroom I felt at home with Caroline's warm welcome. I knew what I wanted and Caroline delivered the same day. Her product knowledge and seamless process made More

by lenna114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Sep 17, 2021 -

Naples INFINITI responded

It's great to hear that Caroline offered you such a tremendous experience. We're so pleased you chose to do business with us, and we couldn't be happier than you have you as part of our family. Enjoy your new car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 04, 2021

This dealership is amazing, so clean, so modern looking and their staff was incredible. Let’s start with Gerosky “G” Sainvil . He was 5-star amazing. My first experience with this dealership and it was so More

by Greg C Hultman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corri Kolling / Finance Director. 5 Star , Gerosky “G” Sainvil
Sep 10, 2021 -

Naples INFINITI responded

Greg: We are so pleased that you and your wife enjoyed working with G right here at Naples INFINITI. Welcome to our family! Our number one goal is developing a long-lasting relationship with you and your family, and it sounds like our team did a great job with step one in that process. Now, we go to work on earning your loyalty for many years to come. Please let us know if there is anything else we can do for you. Enjoy your new car, and please come see us again soon. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

August 28, 2021

I am not happy with what they gave me for my trade when Fort Myers Infiniti offer me $40,000 So I don’t think that was fair thank you very much have a great day and be safe More

by Amelia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Sep 03, 2021 -

Naples INFINITI responded

We're sorry to hear that you weren't entirely pleased with the trade value assigned to your vehicle. It's in our best interest to provide our clients with the highest value possible in order to make deals come together. There are a lot of factors to consider when evaluating that pricing, and in general, your overall happiness with a deal. It sounds like we met the bar on the other metrics you rated, so hopefully we have a chance to earn your business at some point. Thank you for the feedback, and please let us know if there are any questions we can answer for you. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

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