Naples Mazda

Aneil was my service technician addressing my concerns the last time I was there. I had run over a nail and needed roadside assistance and then a tire replacement. I do have the tire warranty package thro the last time I was there. I had run over a nail and needed roadside assistance and then a tire replacement. I do have the tire warranty package through my lease. Unfortunately shortly after obtaining my lease they changed warranty companies, my warranty was still valid but the hoops needed to jump through were extra. And that's an understatement. Unfortunately it did take a total of 5 hours start to finish to replace my tire. That said, Aneil was very friendly, helpful and was communicative the entire time. Luckily the sales lounge is comfortable enough. Although I DESPISE when the sales vultures come over pushing and pushing. More

My experience was quick in and out. Received the service my CX-9 required, while waiting. Received the service my CX-9 required, while waiting. More

Aniel was friendly, informative and knowledgeable. He went out of his way to assist in making me comfortable and kept me updated on status. He went out of his way to assist in making me comfortable and kept me updated on status. More

Always great service and friendly service personnel. Easy to get appointment, didn’t leave with vehicle as offer to upgrade lease to 2025 CX5!!!!! Easy to get appointment, didn’t leave with vehicle as offer to upgrade lease to 2025 CX5!!!!! More

this dealership has the best customer service you could ever ask for! i appreciate the help! ever ask for! i appreciate the help! More

Always a pleasure dealing with the service department at Naples Mazda. Roger is exceptional every time we are there. Would always recommend this dealership to others Naples Mazda. Roger is exceptional every time we are there. Would always recommend this dealership to others More

The dealership in Naples provides efficient and seamless interactions, supported by a highly effective team. Their responsiveness is exceptional, and the overall experience is highly commendable. interactions, supported by a highly effective team. Their responsiveness is exceptional, and the overall experience is highly commendable. More

I ordered an oil change for 39. 95 with a coupon. Tax on 39.95 is 2.40 My bill was near 60.00 and above the amount authorized before the service. You should honor your advertisement; 95 with a coupon. Tax on 39.95 is 2.40 My bill was near 60.00 and above the amount authorized before the service. You should honor your advertisement; please explain. More

Friendly, professional tram at the service department. My first visit to this location and I was very pleased. My first visit to this location and I was very pleased. More

I had a dying battery and I was able to schedule an appointment with ease online. I was worried that the dealer wasn’t going to honor the fact that the car was still under warranty and I would have to appointment with ease online. I was worried that the dealer wasn’t going to honor the fact that the car was still under warranty and I would have to argue with them, but I was pleasantly surprised when I was told there would be no charge. I was happy that the dealer was honest and they were quick and communicative, and courteous. More