Naples Mazda

Well taken care of overall. Dylan was great. My only negative was how long it took. Dylan was great. My only negative was how long it took. More

All good except the time it takes. Old or new car service should be the same without excuse. Oil change and tire rotation…with appointment set up…am I right? Old or new car service should be the same without excuse. Oil change and tire rotation…with appointment set up…am I right? More

Everybody was friendly, helpful, and knowledgeable. We enjoyed working with this dealership. They were honest and easy to deal with, both on the phone and in person. We enjoyed working with this dealership. They were honest and easy to deal with, both on the phone and in person. More

Wonderful, experience as always! This is my third car purchased at Naples Mazda. Just wish the process was simpler, not so, time consuming. This is my third car purchased at Naples Mazda. Just wish the process was simpler, not so, time consuming. More

Customer service was very pleasant and gave me all information I needed it. Also the mechanic was very informative with the recording he sent me. Thanks information I needed it. Also the mechanic was very informative with the recording he sent me. Thanks More

Very qualified and respectful Very qualified and respectful and very helpful and only wanna work with the manager respectful and very helpful and only wanna work with the manager More

Got to dealer had to go inside to see a service advisor. Spoke with a girl who took my info and then left. Returned to get my car when I got work car was ready. I did get a very thorough video from the mech Spoke with a girl who took my info and then left. Returned to get my car when I got work car was ready. I did get a very thorough video from the mechanic assigned to my vehicle. They had me sign my receipt and gave me keys. It was very cute and dry. More

John Lazor was great. Liz, the finance manager kept asking me if I wanted to finance the car which I kept saying no. The added fees are way too high. Usual experience wh Liz, the finance manager kept asking me if I wanted to finance the car which I kept saying no. The added fees are way too high. Usual experience when buying a car but still annoying. More

Kyle arranged for a loaner car. I advised him of warning which appeared on dashboard stated my air bags were not working and I should bring the vehicle to my dealer. He told me th I advised him of warning which appeared on dashboard stated my air bags were not working and I should bring the vehicle to my dealer. He told me there was a software update to be performed and they would check the air bag issue. He suggested an oil change and I advised him I had the oil changed and the the tires rotated at 18,592 by Colonial Mazda, located in Danbury, Connecticut, September 23,2025. He had the car ready when promised and reviewed the services performed. More

The estimate on time for our service was 75-90 min and it took 2 hours and 20. We won't be back. The work was good and the service person was friendly or we would have given a lower rating. took 2 hours and 20. We won't be back. The work was good and the service person was friendly or we would have given a lower rating. More