Naples Mazda

They send me the wrong video of my car, and when I asked for the right one, she said it’s ok cause I didn’t have to pay. I left a message to ask for the right video of my car to the manager and nobody call for the right one, she said it’s ok cause I didn’t have to pay. I left a message to ask for the right video of my car to the manager and nobody called me back yet. More

Good experience at Naples Mazda. Jordan took me out to test drive three cars. No pressure, friendly. After driving made my decision. Closed the deal with Blane. Loving my new CX5 Jordan took me out to test drive three cars. No pressure, friendly. After driving made my decision. Closed the deal with Blane. Loving my new CX5 More

Friendly, knowledgeable. We agreed on a price fairly quickly. The experience was low key and low pressure. We agreed on a price fairly quickly. The experience was low key and low pressure. More

Altho i got a good price for the car they essentially do not stand behind their vehicles. Side impact inflator bag was defective and they refused to take care of it. or even help with it. Best I got was the not stand behind their vehicles. Side impact inflator bag was defective and they refused to take care of it. or even help with it. Best I got was they would give me the name of somebody who would give me a good deal which they never did either. As with most car dealers they are highly disorganized and dealing with them is a hassle. Bruno was somewhat helpful altho somewhat difficult to get a hold of. I have bought and traded a fair number of cars used and new and I would not recommend this dealership. Also it would have been a nice touch if anyone would’ve personally thanked me for the purchase. And a follow up call to make sure things were good would have been nice also. They get a zero personality rating. More

Excellent, honest service. Highly recommend John L Joshua B and Phil. Andrea and Scott in Svc are amazing as well Highly recommend John L Joshua B and Phil. Andrea and Scott in Svc are amazing as well More

My salesman Phil was a delight to deal with and most accomplished in getting the deal done. A real gentleman. Lovely showroom. Excited about my new vehicle. accomplished in getting the deal done. A real gentleman. Lovely showroom. Excited about my new vehicle. More

Bummed that I had to go in the 1st place as my display monitor became seemingly possessed. Had it replaced 2 years ago and it was no longer under warranty so I was told that I would have to pay to have it monitor became seemingly possessed. Had it replaced 2 years ago and it was no longer under warranty so I was told that I would have to pay to have it replaced. I was going to pay for it, because what else was I supposed to do however, I explained that this malfunctioning was NOT normal wear and tear. Fortunately, Scott went to bat for me simply because I was annoyed.and it worked out in the end. More

Thank you John again for making everything easy no hassle truly appreciated the great buying experience truly appreciated the great buying experience More

I had scheduled an oil change but Scott advised me of 2 open recalls. Completed all required service and provided a loaner call so I wasn’t inconvenienced too much by the wait. open recalls. Completed all required service and provided a loaner call so I wasn’t inconvenienced too much by the wait. More

I only have 2000 miles on it. They said I had seven I did not receive a car wash after service. They said I had seven I did not receive a car wash after service. More