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Naples Mazda
Naples, FL
2,138 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,138 reviews
October 06, 2023
Efficient and helpful. Found the problem right away and kept me informed of the problem. Found the problem right away and kept me informed of the problem. More
by n.mcdermott
Verified Customer
October 05, 2023
The dealership and service dept. (Scott) have always been excellent to us. We’ve been with Naples Mazda for five years now and have no complaints (Scott) have always been excellent to us. We’ve been with Naples Mazda for five years now and have no complaints More
by rperez1266
October 05, 2023
Service rep, was very rude and had an attitude, as well as being argumentative and unwilling to do more to verify we had coverage that we informed and showed him we had. as being argumentative and unwilling to do more to verify we had coverage that we informed and showed him we had. More
by SHANEBRTR
Employees Worked With
Scott Anderson
October 04, 2023
Andrea was helpful with my vehicle servicing. My main issue was that she didn't respond to either a text or a voice message the second day after my car was in for servicing. Although I took the c My main issue was that she didn't respond to either a text or a voice message the second day after my car was in for servicing. Although I took the car in for what I thought was a brake problem turned into a lot of other issues. Normally the dealership would see a video taken by the mechanic showing what work should be done but I didn't get it because my phone refused to download a file from an unknown source. I saw the list of items recommended for immediate attention and had to decide quickly to have the work done. I agreed. Ultimately the repairs spread out over 3 days. The dealership did adjust the payment in consideration of the extra time involved. But suddenly when it came time to pay, I was informed that a 2.5% surcharge was being added to the bill because I was using a credit card. What's up with that? The bill was close to $2,000. I'm supposed to have a check handy to pay this charge? Were it not for the surcharge, I would have rated the dealership higher. More
by jhuntt
Employees Worked With
Andrea Tercero
October 04, 2023
The waiting area with tv and refreshments is very nice! The dealership is very clean, as are the restrooms! The dealership is very clean, as are the restrooms! More
by theski2
October 04, 2023
Marcos is very knowledgeable, polite, courteous, he went above and beyond my expectations, he made possible seal the deal. above and beyond my expectations, he made possible seal the deal. More
by rosebogart
Employees Worked With
