Naples Mazda

Love how the tech took a video and describe the service that was performed to my car. that was performed to my car. More

Knowledgeable and courteous. Waiting room very comfortable with refreshments. Answered questions promptly and with good explanations. Waiting room very comfortable with refreshments. Answered questions promptly and with good explanations. More

I like the looks of the place, modern clean and inviting. Staff is very friendly Staff is very friendly More

Andrea was very helpful and knowledgeable at her job. She got me and Kwik and I was in and out within a half an hour that’s a record. She got me and Kwik and I was in and out within a half an hour that’s a record. More

2016 CX-9 signature 173,000 highway miles the car has only been to the dealership for all service!!! I am a fanatic with this car and love it . I was driving from New York to Florida for my yearly vac only been to the dealership for all service!!! I am a fanatic with this car and love it . I was driving from New York to Florida for my yearly vacation. I was almost off route 4 when my car overheated. I had it at my local dealer just before I left to have it serviced and all checked out. It started to overheat and I called Naples Mazda to see if they were open and could possibly fix it . They flushed the radiator and said the PCM needed a reprogrammed. The car worked for one day then the check engine light came on and car went into limp mode. I took it in again and now they said the battery cable was cut and the power control module needs to be replaced.they were nice enough to give me a loaner. My car overheated again on my way home to New York. With 100 miles left on my vacation. So the $1900 that you charged me did not fix the issue. Also the cover to the PCM part was missing and I will be calling for you to mail it to me . Now to my local dealer to see what is up with my car. More

Paul was the best I have ever dealt with and so was Rick at explaining the fees associated with my purchase. I called the dealership because they were the lowest priced car in the country. All dealerships h at explaining the fees associated with my purchase. I called the dealership because they were the lowest priced car in the country. All dealerships have added costs and nobody seems to negotiate the price anymore. Once I was told what the dealership charges were and what I got for it on a vehicle that was priced over 2k less than any vehicle I was able to find I was so excited! They have a one year service plan good at any Mazda store and a true lifetime warranty good anywhere in the United States. I was very apprehensive as any dealer that has this warranty has too many conditions attached to it. I reached out and did my due diligence and found that everything they had had significant merit. I would never want to buy a car from any other store. I love my lexus and hope I make you pay for that lifetime warranty. If you decide to do business with anyone other than this store your making a mistake! More

Forthright and quick to answer all questions. Put me at ease eventually as it was probably obvious how apprehensive I was about being there after owning my previous car for 12 years. Put me at ease eventually as it was probably obvious how apprehensive I was about being there after owning my previous car for 12 years. More

Service to 2023 Mazda CX5. 8:30 am appointment, waiting for car. Service complete at 9:47 a.m., service did not notify, remained in waiting room until 11;30 expecting service 8:30 am appointment, waiting for car. Service complete at 9:47 a.m., service did not notify, remained in waiting room until 11;30 expecting service to let me know vehicle ready. Finally search lot for car, found and went to get paper work. Almost 2 hour excess wait time. More

Really appreciative of how thorough everyone was through the process. Gave them some difficult parameters to work with and they went above and beyond to take care of me! Incredibly grateful! the process. Gave them some difficult parameters to work with and they went above and beyond to take care of me! Incredibly grateful! More

We dealt with Phil. He couldn't have been nicer or more accommodating. He was very we'll versed with the product and made every effort to get us what we wanted at the He couldn't have been nicer or more accommodating. He was very we'll versed with the product and made every effort to get us what we wanted at the price we wanted!!! More