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Naples Mazda
Naples, FL
2,241 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,241 reviews
August 21, 2023
Quoted a price we negotiated mutual agreement- fair and honest dealership. John our sales guy first class and a true professional honest dealership. John our sales guy first class and a true professional More
by jmbilik9637
Verified Customer
August 21, 2023
Daniella was so attentive, patience and knowledgeable, explaining all that my car needed done! Although price was much higher than other places, customer service was excellent! explaining all that my car needed done! Although price was much higher than other places, customer service was excellent! More
by Caroline C.
Employees Worked With
August 21, 2023
John was very helpful and so easy to work with. I can see why he has been there so long. I can see why he has been there so long. More
by tdc1167
August 21, 2023
There is always so much confusion when I go into Naples Mazda. I got their prepaid service plan and I always have to explain that, every time I go to the front desk. The wait times can be quite long for ba Mazda. I got their prepaid service plan and I always have to explain that, every time I go to the front desk. The wait times can be quite long for basic service. There is also much misleading language on their site. It says that you can have a loaner car, but I have never been able to get one, after making the request at every visit. More
by MICHAEL.MIDDENDORF
Employees Worked With
Scott Anderson
August 21, 2023
Very helpful service advisor. On this day, they were behind schedule. Took longer than it should have. Did not receive a video review. On this day, they were behind schedule. Took longer than it should have. Did not receive a video review. More
by JBLAMPE
August 21, 2023
Excuse me all the Genermen What do your guys would like How I Could Review them ? How I Could Review them ? More
by thanhmytrieu
Employees Worked With
Other Employees :
Nicholas Carvajal, Bruno Borda, Alex Torres, JP Guerrero, Kayla Rodriguez, Brooke Bruce, Bradley Berezovskiy
August 20, 2023
The woman who scheduled my appt over phone wasn't fluid in English & couldn't understand the Service that I wanted (the mileage inspection service which displays on dashboard panel when it's time to get se in English & couldn't understand the Service that I wanted (the mileage inspection service which displays on dashboard panel when it's time to get service) She only scheduled me for an oil change. When I arrived she was initially the person to check me in & we still had difficulty in communication. When Scott stepped in she said, "I speak 3 languages. I'm sorry my English isn't good enough for you." But she stated that rudely not apologetically. I though geez now I have to deal with her attitude. But Scott took over & he was extremely professional, pleasant and accommodating. He took exceptional care of me and ensured my vehicle was comprehensively serviced correctly. More
by Shaikh
Employees Worked With
Scott Anderson
August 20, 2023
Phil was super patient and knowledgeable. Spent a lot of time answering all of our questions. The other members of the team were great as well. Spent a lot of time answering all of our questions. The other members of the team were great as well. More
by CARRIECROSLEY
