Naples Mazda - Service Center

Christian was very professional and courteous. My appointment was related to a recall, so I can’t speak to a full-length service appointment, but i was not kept waiting long and the video inspecti My appointment was related to a recall, so I can’t speak to a full-length service appointment, but i was not kept waiting long and the video inspection was a nice touch. More

This is my third time using mazda to get my car serviced and is fantastic and is fantastic More

Roger was very efficient and a pleasure to deal with! I will request him in the future! I will request him in the future! More

4 hour wait still had to come back. Got charged 400.00 for a wiper repair.no call back from Mazda on car deal they initiated . Won’t buy another Mazda. Got charged 400.00 for a wiper repair.no call back from Mazda on car deal they initiated . Won’t buy another Mazda. More

We are new to the service department and we felt right at home. We felt listened to and felt confident in the service that was being delivered, our expectations were exceeded, thank you home. We felt listened to and felt confident in the service that was being delivered, our expectations were exceeded, thank you More

Chris, Phil and Steve could not have been more helpful. They worked with us to help get us into a fantastic car, and were very kind and patient throughout the entire process. Highly recommend Naples Mazda! They worked with us to help get us into a fantastic car, and were very kind and patient throughout the entire process. Highly recommend Naples Mazda!! More

Everyone was friendly and they take great care of my CX5. I witnessed first hand how they dealt with a difficult customer, and it was all very professional. I witnessed first hand how they dealt with a difficult customer, and it was all very professional. More

Great service done in a timely manner . Highly recommend this service department. Will return for additional services, Highly recommend this service department. Will return for additional services, More

The service staff made everything wonderful even though it took a little long. Everytime I bring my vehicle in, they are always so busy but they make sure to communicate it took a little long. Everytime I bring my vehicle in, they are always so busy but they make sure to communicate More

I liked the video inspection but the tech needs explain the results better. The tech and service writer were not consistent and caused confusion. The tech did not perform or explain a battery check was p the results better. The tech and service writer were not consistent and caused confusion. The tech did not perform or explain a battery check was performed. The battery (2yrs old) died the next day and had return to the dealership to be replaced. Fortunately it was under warranty and covered. It was inconvenient to drive 1.3 hrs back to the dealership for something that should have diagnosed during a inspection. More