Naples Mazda - Service Center
Naples, FL
1,087 Reviews of Naples Mazda - Service Center
Efficient and fast, they explain everything, appointments for the same day, they don't make you wait, I highly recommend them. for the same day, they don't make you wait, I highly recommend them. More
Slow service After 2 years the service dept has not corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, More
Service is completed in the timeframe quoted staff is extremely helpful They searched for an accessory for me, even though Mazda did not make it extremely helpful They searched for an accessory for me, even though Mazda did not make it More
Maria at the desk was so awesome and easy to work with super recommended thanks super recommended thanks More
Great staff and comfortable lounge - do everything you ask- service mgr Roger great- Roger Speck ask- service mgr Roger great- Roger Speck More
Roger was excellent! Very knowledgeable and helpful. Answered all of my questions in a very efficient manner. The technician was also excellent. I loved the video report Very knowledgeable and helpful. Answered all of my questions in a very efficient manner. The technician was also excellent. I loved the video report and recommended services he provided. More
Listened, understood, and made it work. Great service, glad I made an appointment with Naples Mazda Great service, glad I made an appointment with Naples Mazda More
They really redeemed themselves! thank you Mazda for my replacement shifter…and a pleasant customer experience be well thank you Mazda for my replacement shifter…and a pleasant customer experience be well More
Service writer was good about keeping me advised. There was a timing issue where I was originally told the work would take an hour and a half to two hours. An hour in I was told it would take anoth There was a timing issue where I was originally told the work would take an hour and a half to two hours. An hour in I was told it would take another four hours and was offered a courtesy loaner which I accepted. Approximately two hours later I get a text that my car is ready. I probably would have waited the two hours rather than take the loaner. More
Pleased with service, didn’t know my oil was a lot more expensive than oil change advertised and wasn’t too happy with bill received. expensive than oil change advertised and wasn’t too happy with bill received. More