Back

Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,486 Reviews
Contact Dealership

6100 W 95th St

Oak Lawn, IL

60453

Directions

By Type

Showing 3,486 reviews

January 03, 2026

Service was provided in an efficient, friendly and knowledgeable manner. I was given information on the inspection results that was clear and understandable. I believe in the integrity of this dealers More

by decorbett708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2026

Good morning. They were very helpful and they treated me with respect because I had questions and I didn't know. They are truly a good company. More

by alburkhead79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2026

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Department
January 02, 2026

My appointment was in a timely manner, was kept informed of work done.friendly people. More

by lbyrdlwhite72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

Napleton Ford of Oak Lawn treated me very well when it was time to upgrade my vehicle. The service was good. More

by Ladyluck92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

The entire staff was professional, personable and very knowledgeable. They wanted to make sure they understood the issue I was coming in for so to adress my concerns correctly. I would recommend to anyone More

by kastrosg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim and Mike
January 01, 2026

I really a appreciated the professionalism in which Tim Harris explained the possible issues with my vehicle based on my description of the problem. The work was done faster than what I was expecting as we More

by jesse7dynamicx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2025

I experienced very friendly and courteous customer service when checking out after my service appointment . More

by sldevenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2025

Very Friendly They always try to be helpful And accommodating even when they are super busy More

by maureen.hennessy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2025

Napleton Ford was able to schedule an appointment for me for the next day after I called. The drop off process was easy. David made sure that he had a complete understanding of my car’s problem in order to More

by karenkfritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
1
...