Napleton Ford of Oak Lawn

Agent kept me updated about my vehicle in a timely manner. Vehicle was ready when promised manner. Vehicle was ready when promised More

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy with the service and care the service team provided. Thank you Napleton Ford for your great service. More

Looking for a car for my daughter, Nick was personable,straightforward and accommodating to our needs Never once felt pressured. personable,straightforward and accommodating to our needs Never once felt pressured. More

The service team was great. They were very helpful and transparent. I appreciated their attentiveness even while short handed. They were very helpful and transparent. I appreciated their attentiveness even while short handed. More

Kept me updated thru the whole process. Willing to work with me on pricing and get me car back on the road. Thks Willing to work with me on pricing and get me car back on the road. Thks More

The service department needs to be transparent regarding their availability to diagnose vehicles the same day. their availability to diagnose vehicles the same day. More

David May provided amazing customer service. I had a great experience and I am very happy that I chose this dealership, thanks to David. I had a great experience and I am very happy that I chose this dealership, thanks to David. More

The waiting room is clean and the restroom is awesome, the decor is so nice and clean. the decor is so nice and clean. More

Ronald is the best salesman. Everyone is nice and welcoming. Great experience, very honest dealership Everyone is nice and welcoming. Great experience, very honest dealership More

Doesn’t know what Ford offers. Only wants to up charge you and then when you show them there website they say oh. Didn’t know that. Would have service done at any other Ford store Only wants to up charge you and then when you show them there website they say oh. Didn’t know that. Would have service done at any other Ford store More