Napleton Ford of Oak Lawn

Aside from getting quality repair service from a dealership, customer service ranks very high for me. LaQuita Childress gives the type of service that will never made me hesitate to return to your d dealership, customer service ranks very high for me. LaQuita Childress gives the type of service that will never made me hesitate to return to your dealership again....whether it’s time to get another vehicle repair or buy a new Ford. Thank you for setting the gold standard with hiring excellent professional service managers like LaQuita. Makes all the difference in the world to me More

Very nice experience nice waiting room pleasant people to deal with the only thing that I did not like was express check-in don’t like computers no reflection about you guys deal with the only thing that I did not like was express check-in don’t like computers no reflection about you guys More

I looked for, negotiated, and bought a car seamlessly. Jacob was an excellent salesman making my purchase enjoyable. My cost came within my budget and I was in and out of the dealership quickly. Jacob was an excellent salesman making my purchase enjoyable. My cost came within my budget and I was in and out of the dealership quickly. More

Service was wonderful. O am not sure of reps name. I think it was Amber Fantastic. She made sure everything was pre arranged so visit went dmoothly think it was Amber Fantastic. She made sure everything was pre arranged so visit went dmoothly More

Great mechanics and fantastic customer service every time! We never are disappointed when dealing with Hawk Ford. They are our go to for our car care! time! We never are disappointed when dealing with Hawk Ford. They are our go to for our car care! More

Went in for several issues with my 2019 Ford Flex and was very satisfied with the service given. Repairs were done quickly. My service advisor was professional. Waiting room was very clean and Covid social d very satisfied with the service given. Repairs were done quickly. My service advisor was professional. Waiting room was very clean and Covid social distancing was adhered to. More

Had vehicle serviced recently and they were supposed to top off all fluids but didn’t. Had to take my vehicle to my mechanic the very next day because it was overheating. Come to find out it was low on coo top off all fluids but didn’t. Had to take my vehicle to my mechanic the very next day because it was overheating. Come to find out it was low on coolant because a hose was leaking. Had the technician at Hawk Ford checked the coolant level the day before I would have asked him to look into it and fix it before it began overheating. Other then that great service. More

Every thing went fine very satisfied service was fast the service manager was very helpful and had the service tech dispose my center hub clips that I didn't need service manager was very helpful and had the service tech dispose my center hub clips that I didn't need More

Solid guy somewhat very honest i would definitely come back and get another vehicle from fay and people helped to get the deal worked out great service back and get another vehicle from fay and people helped to get the deal worked out great service More

I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked. had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked. More