Napleton Ford of Oak Lawn

They tried to charge me $2000 to replace a sensor. I ordered the part for 125 and plugged it in. Fixed! They also tried to charge me to even look at the vehicle when they specifically told me there wou ordered the part for 125 and plugged it in. Fixed! They also tried to charge me to even look at the vehicle when they specifically told me there would be no charge, due to my warranty. I’ll never come back to this place. More

I really liked our sales person. He was very personable. And professional. But the finance gentleman was crooked. He became very angry when we refused to get gap insurance. And he started slamming things in And professional. But the finance gentleman was crooked. He became very angry when we refused to get gap insurance. And he started slamming things in his office. It was very intimidating. More

Another great experience at Hawk ford of oak lawn. I visited Hawk on way home from work I had 2 tires that lossed 10psi of air. They were able to assist me right away and checked all 4 tires. They made visited Hawk on way home from work I had 2 tires that lossed 10psi of air. They were able to assist me right away and checked all 4 tires. They made it a quick trip for me and had all questions answered and made it a quick stop for me. Thank you again for your great service. More

Very friendly and welcoming, very fast for a walk-In. Sent updated texts during my entire visit. Definitely will come get service done here again! Sent updated texts during my entire visit. Definitely will come get service done here again! More

In and out in less than half an hour for a quick lube oil change. Gentlemen at desk was very pleasant and professional, I don’t remember his name. Sorry change. Gentlemen at desk was very pleasant and professional, I don’t remember his name. Sorry More

Friendly sells people as well service . will work hard with u and will always tell your the truth. Service even drove me around and asked questions. with u and will always tell your the truth. Service even drove me around and asked questions. More

Pete and the rest of the staff were very helpful and service was fast and efficient. Quality explanations and job was done in the time quoted. service was fast and efficient. Quality explanations and job was done in the time quoted. More

Really nice receptionist I thought they would’ve deprogrammed the MyKey like I asked but instead they just gave me a new key they programmed but I still didn’t receive part of what I asked them to d deprogrammed the MyKey like I asked but instead they just gave me a new key they programmed but I still didn’t receive part of what I asked them to do. I still don’t know how to clear the MyKey on one of the admin keys More

Amber in the Service Dept was very friendly and helpful. I left a message on the vm and Amber politely returned my call so I can make an appointment for an oil change. helpful. I left a message on the vm and Amber politely returned my call so I can make an appointment for an oil change. More

This place always comes through for people in need at the last minute. Price matching on tires saves time shopping around. Amber is the best! last minute. Price matching on tires saves time shopping around. Amber is the best! More